Sync.com vs Tresorit

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Sync.com
58/100
Try with caution
Pick it if you are:
Privacy-focused individuals; Therapists, clinics and other HIPAA-covered practices
Top complaint:
Why is Sync.com so slow? Uploads and downloads crawl
Price:
Free plan, paid from $8/mo
11 Sync.com errors & fixes →
Tresorit
60/100
Try with caution
Pick it if you are:
Law firms, healthcare and finance teams; Consultants sharing confidential files with clients
Top complaint:
Why is Tresorit so expensive?
Price:
Free plan
9 Tresorit errors & fixes →

Score Comparison

Sync.comareaTresorit
58
Overall
60▶
◀50
Pricing
35
65
Usability
70▶
40
Performance
45▶
45
Support
50▶
60
Reliability
68▶
◀70
Onboarding
65
◀60
Mobile
58
90
Security
92▶
30
Integrations
55▶

Signals Comparison

Performance

Sync.com

  • Why is Sync.com so slow? Uploads and downloads crawl(8/10)
  • No block-level sync: small edits re-upload the whole file(6/10)

Tresorit

  • Tresorit slow to sync large files (no block-level sync)(6/10)
Reliability

Sync.com

  • Sync.com not syncing or stuck on indexing(7/10)
  • 'Your Sync folder is unexpectedly empty' error(6/10)

Tresorit

  • Tresorit sync and link problems on Mac(5/10)
  • Tresorit locks uploads when you downgrade(7/10)
Pricing

Sync.com

  • Sync.com auto-renewed and won't refund(7/10)
  • Sync.com intro discount ends: renewals cost more(6/10)

Tresorit

  • Why is Tresorit so expensive?(7/10)
  • Tresorit refund only within 7 days (14 in the EU)(7/10)
  • Tresorit free plan only 3 GB and 2 devices(4/10)
  • Tresorit Business needs 3 users minimum, Business Pro 5(4/10)
Usability

Sync.com

  • Cancelling Sync.com deletes your files (no downgrade to free)(8/10)
  • Sync.com web panel slow and freezes(5/10)

Tresorit

No signals

Support

Sync.com

  • Sync.com support is slow and email-based(6/10)

Tresorit

  • Tresorit support slow and billing disputes unresolved(6/10)
Integrations

Sync.com

  • No Sync.com Linux app(6/10)
  • Few integrations and no Office editing in the browser(5/10)

Tresorit

No signals

Security

Sync.com

  • Forgot Sync.com password: you may lose access to everything(9/10)

Tresorit

  • Forgot Tresorit password means losing your files(9/10)
Mobile

Sync.com

  • Sync.com camera upload not working in the background(5/10)

Tresorit

  • Tresorit camera upload stops without warning(5/10)
  • Tresorit mobile app needs files downloaded first(3/10)
Customization

Sync.com

No signals

Tresorit

  • Tresorit file size limits too small for video(5/10)

Pricing Comparison

Sync.com

Free
Free

Users: 1.0

Storage: 5 GB

Limits: 5 GB storage, short file history, no Microsoft Office previews in the web panel, no read-only team shared folders, link expiry and download limits are paid features

Paid accounts can't be downgraded back to Free later; cancelling a paid plan closes the account and deletes its data
Personal 1TB
$16.00/mo

Users: 1.0

Storage: 1 TB

Limits: No custom branding, no HIPAA compliance

Shown at $12/mo for the first year (25% off), then renews at $16/mo
Personal 1TB (annual)
Popular
$12.00/yr

Users: 1.0

Storage: 1 TB

Limits: No custom branding, no HIPAA compliance

First year $108 ($9/mo) with the 25% intro discount, then renews at the regular price; renewals aren't covered by the 30-day refund guarantee
Solo 5TB
$32.00/mo

Users: 1.0

Storage: 5 TB

Limits: Single user, no admin console

Shown at $24/mo for the first year (25% off), then renews at $32/mo
Solo 5TB (annual)
$28.00/yr

Users: 1.0

Storage: 5 TB

Limits: Single user, no admin console

First year $252 ($21/mo) with the intro discount, then renews at the regular price
Personal Unlimited
$54.00/mo

Users: 1.0

Storage: Unlimited

Limits: No custom branding, no HIPAA compliance

Shown at $40.50/mo for the first year (25% off), then renews at $54/mo
Personal Unlimited (annual)
$45.00/yr

Users: 1.0

Storage: Unlimited

Limits: No custom branding, no HIPAA compliance

First year $405 ($33.75/mo) with the intro discount, then renews at the regular price
Teams 1TB
$8.00/mo

Storage: 1 TB per user

Limits: No custom branding, role-based access control or 2FA enforcement

Per user, minimum 3 users; shown at $6/user/mo with a 25% intro discount
Teams 1TB (annual)
$6.00/yr

Storage: 1 TB per user

Limits: No custom branding, role-based access control or 2FA enforcement

Per user, minimum 3 users; shown at $4.50/user/mo for the first year
Teams 2TB
$12.00/mo

Storage: 2 TB per user

Limits: No phone support

Per user, minimum 3 users; shown at $9/user/mo with a 25% intro discount
Teams 2TB (annual)
Popular
$9.00/yr

Storage: 2 TB per user

Limits: No phone support

Per user, minimum 3 users; shown at $6.75/user/mo for the first year
Teams 10TB
$18.00/mo

Storage: 10 TB per user

Per user, minimum 3 users; shown at $13.50/user/mo with a 25% intro discount
Teams 10TB (annual)
$15.00/yr

Storage: 10 TB per user

Per user, minimum 3 users; shown at $11.25/user/mo for the first year

Tresorit

Basic (Free)
Free

Users: 1.0

Storage: 3 GB

Limits: 3 GB storage, 2 devices, 500 MB max file size, 10 links per month, no full link-sharing controls or advanced sharing

Too small for real testing; paid trials require payment details up front
Personal Lite (annual)
$4.75/yr

Users: 1.0

Storage: 50 GB

Limits: Only 2 devices, no document scanning

Per-month price billed yearly (third-party check of the official page, Oct 2026)
Personal Essential (annual)
Popular
$11.99/yr

Users: 1.0

Storage: 1 TB

Limits: No access logs or file requests

Billed yearly; refunds only within 7 days (14 in the EU) of a first direct purchase
Personal Pro
Free

Users: 1.0

Storage: 4 TB

Price not shown in a verifiable form; check tresorit.com/pricing/personal
Professional (annual)
$27.49/yr

Users: 1.0

Storage: 4 TB

Limits: One user only

Per-month price billed yearly; some trackers show higher monthly-billing prices
Business (annual)
$19.00/yr

Users: 3.0

Storage: 2 TB per user (from 6 TB)

Limits: Minimum 3 seats

Per user per month, minimum 3 users; monthly billing costs more
Business Pro (annual)
$24.00/yr

Users: 5.0

Storage: From 15 TB

Limits: Minimum 5 seats

Per user per month, minimum 5 users
Enterprise
Free

Storage: Custom

Quote only, billed annually

Feature Comparison

FeatureSync.comTresorit
Security
Zero-knowledge end-to-end encryption

All plans

Remote device wipe
Password recovery

Only from a logged-in device

Sync
Block-level (delta) sync

Whole file re-uploads on every change

Block-level sync

Whole files re-upload after edits

Virtual drive (Tresorit Drive)

macOS: under Locations in Finder

Selective sync
Online-only files (CloudFiles)

macOS 13+ and Windows 10+

Platforms
Linux desktop app

Early-access WebDAV only

Mobile
Camera upload

iOS and Android

Compliance
Data residency

Business plans

HIPAA compliance

Solo and Teams plans

Sharing
Password-protected links
Admin
SSO / Active Directory

Business and up

Collaboration
eSignatures

16 free

Online document editing
Support
Live chat support

Email tickets; phone on Teams 10TB

Pricing
Lifetime plan

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Sync.com vs Tresorit 2026 - Problems & Comparison | Try or Bye