Webex
Zoom
Webex
Zoom
Webex
Zoom
Webex
Zoom
Webex
Zoom
Webex
Zoom
Webex
Zoom
No signals
Webex
No signals
Zoom
Users: 1 host
Limits: 40-minute meeting limit, No call-in numbers, No breakout rooms, No recording transcripts
Users: 1 host
Storage: 5GB cloud recording
Limits: No phone calling, No webinar features, Limited admin controls
Users: 1 user
Storage: 10GB cloud recording
Limits: No webinar features, Limited contact center features, SSO requires enterprise
Users: 1 host
Storage: 10GB cloud recording
Limits: Full enterprise features require custom quote, SSO may require separate setup
Users: Unlimited
Storage: Custom
Limits: Must commit to long-term contract, Pricing only available via sales call
Users: 1 host
Storage: None (local recording only)
Limits: 40-minute limit on group meetings, No cloud storage, No phone dial-in, Limited whiteboard
Users: 1-9 users
Storage: 5GB cloud recording
Limits: Still only 100 participants, 5GB storage runs out fast, No SSO
Users: 10+ users
Storage: 5GB cloud recording
Limits: 10-user minimum, Storage still limited to 5GB per user
Users: 10+ users
Storage: 10GB cloud recording
Limits: 10-user minimum, Metered outbound calling
Users: 250+ users required
Storage: Unlimited cloud recording
Limits: 250-user minimum, Custom pricing requires sales call
| Feature | Webex | Zoom |
|---|---|---|
| Meetings | ||
| HD Video Conferencing Up to 1000 participants on business plans | ||
| Screen Sharing Limited control over which windows to share in some browsers | ||
| Cloud Recording Requires paid plan, storage limits apply | ||
| Meeting Transcription AI-powered, requires Meet plan or higher | ||
| Breakout Rooms Not available on Free plan | ||
| Core | ||
| Video conferencing HD video, up to 1000 participants on Enterprise | ||
| Unlimited meeting duration Free plan limited to 40 minutes | ||
| Collaboration | ||
| Screen sharing With annotation and remote control | ||
| Breakout rooms Excellent for workshops and training | ||
| Storage | ||
| Recording Local free, cloud limited (5-10GB) | ||
| Usability | ||
| Browser-only Joining Full features require desktop client download | ||
| Virtual backgrounds CPU-intensive | ||
| Browser-only joining Guests can join without download | ||
| Offline Mode Requires active internet connection | ||
| Security | ||
| Waiting room Important for preventing Zoombombing | ||
| End-to-end Encryption Enterprise-grade security | ||
| SSO Integration Enterprise plans | ||
| SSO Business plan and above | ||
| End-to-end encryption Available but not default, limits features | ||
| Calling | ||
| Phone Calling Requires Suite plan or higher | ||
| Voicemail Suite plan and above | ||
| Communication | ||
| Team chat Included in all plans | ||
| Phone system (Zoom Phone) Business Plus+ or add-on, metered calling | ||
| Events | ||
| Webinars Add-on or Enterprise only | ||
| Webinar Hosting Separate Webex Webinars product, additional cost | ||
| AI | ||
| AI Companion Extra cost add-on | ||
| Integrations | ||
| Calendar integration Google, Outlook, others | ||
| Cisco Hardware Integration Seamless with Cisco ecosystem | ||
| Third-party Integrations Not as seamless as with Cisco tools | ||
| Mobile | ||
| Mobile App iOS and Android, but lacks desktop feature parity | ||
