ZoomvsGoogle Meet

Saas

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

Integrations

ZoomGoogle Meet

Signals Comparison

Pricing

Zoom

40-minute limit on free plan disrupts meetings(8/10)
Automatic subscription renewal with no refunds(8/10)
Confusing pricing with hidden add-on costs(7/10)

Google Meet

60-minute limit on free group meetings(6/10)

Support

Zoom

Customer support rated 1.5/5 - unhelpful and unresponsive(9/10)

Google Meet

No signals

Security

Zoom

History of security issues and misleading encryption claims(8/10)
Data sharing with Facebook and third parties(6/10)

Google Meet

No signals

Usability

Zoom

New interface changes frustrate long-time users(6/10)

Google Meet

Limited features compared to Zoom - feels like 'minimum viable product'(7/10)
Only shows 16 participants in tile view (Zoom shows 49)(5/10)
In-call chat doesn't persist after meeting ends(5/10)

Performance

Zoom

High CPU usage causes system lag and freezing(7/10)

Google Meet

No signals

Reliability

Zoom

Service outages affect critical meetings(8/10)

Google Meet

Screen sharing causes browser freezing(7/10)
Login glitches kick users out of meetings(6/10)
Service outages affect critical meetings(7/10)

Onboarding

Zoom

Zoom Phone setup described as 'impossible'(6/10)

Google Meet

No signals

Integrations

Zoom

No signals

Google Meet

Non-smooth experience for external participants not using Google(5/10)

Pricing Comparison

Zoom

Basic (Free)

Free

Users: 1 host

Storage: None (local recording only)

Limits: 40-minute limit on group meetings, No cloud storage, No phone dial-in, Limited whiteboard

40-minute limit cuts off meetings. No cloud recording. No advanced admin controls. Meeting links show 'Basic' branding.

Pro

Popular

$13.33/mo

Users: 1-9 users

Storage: 5GB cloud recording

Limits: Still only 100 participants, 5GB storage runs out fast, No SSO

5GB fills quickly (10-15 hours of recordings). AI Companion costs extra. $15.99/month if paid monthly instead of annually.

Business

Popular

$18.33/mo

Users: 10+ users

Storage: 5GB cloud recording

Limits: 10-user minimum, Storage still limited to 5GB per user

Requires minimum 10 users. $21.99/month if paid monthly. Additional storage costs extra ($10/user/month).

Business Plus

$22.49/mo

Users: 10+ users

Storage: 10GB cloud recording

Limits: 10-user minimum, Metered outbound calling

Requires minimum 10 users. Zoom Phone included but with metered calling only.

Enterprise

$0/mo

Users: 250+ users required

Storage: Unlimited cloud recording

Limits: 250-user minimum, Custom pricing requires sales call

Requires 250-user minimum. Quote-based pricing not transparent. Long-term contracts typical.

Google Meet

Free (Personal)

Free

Users: 100 participants

Storage: None (no recording)

Limits: 60-minute limit, No recording, No advanced features, No admin controls

60-minute limit on group calls. No recording. No noise cancellation. No breakout rooms.

Business Starter

$7.2/mo

Users: 100 participants

Storage: 30GB per user (Workspace storage)

Limits: 100 participant limit, No breakout rooms, Basic support

Still limited to 100 participants. Recording uses Drive storage. No breakout rooms.

Business Standard

Popular

$14.4/mo

Users: 150 participants

Storage: 2TB per user

Limits: 150 participant limit, No webinar features

Webinar features require Enterprise. Some advanced features still limited.

Business Plus

Popular

$21.6/mo

Users: 500 participants

Storage: 5TB per user

Limits: No live streaming, Some Enterprise features unavailable

Enterprise features like live streaming still require upgrade.

Enterprise

$0/mo

Users: 1000 participants

Storage: Unlimited

Limits: Custom pricing only

Custom pricing requires sales contact. Long-term contracts typical.

Feature Comparison

Feature	Zoom	Google Meet
Core
Video conferencing HD video, up to 1000 participants on Enterprise
Unlimited meeting duration Free plan limited to 40 minutes
Collaboration
Screen sharing With annotation and remote control
Breakout rooms Excellent for workshops and training
Whiteboard Basic compared to Zoom/Miro
Remote screen control Not available - major Zoom advantage
Usability
Browser-based (no download) Key advantage - works in Chrome, Firefox, Edge
Virtual backgrounds CPU-intensive
Browser-only joining Guests can join without download
Storage
Recording Local free, cloud limited (5-10GB)
Security
Waiting room Important for preventing Zoombombing
SSO Business plan and above
End-to-end encryption Available but not default, limits features
Engagement
Polls and Q&A Business Standard+ only
Communication
Team chat Included in all plans
Phone system (Zoom Phone) Business Plus+ or add-on, metered calling
Persistent in-call chat Chat disappears after meeting
Events
Webinars Add-on or Enterprise only
Audio
Noise cancellation Paid plans only
Accessibility
Live captions Available on free tier
AI
AI Companion Extra cost add-on
Integrations
Google Calendar integration Seamless one-click joining
Calendar integration Google, Outlook, others
Gmail integration Start meetings from email

Signals Comparison

Pricing

Zoom

40-minute limit on free plan disrupts meetings(8/10)
Automatic subscription renewal with no refunds(8/10)
Confusing pricing with hidden add-on costs(7/10)

Google Meet

60-minute limit on free group meetings(6/10)

Support

Zoom

Customer support rated 1.5/5 - unhelpful and unresponsive(9/10)

Google Meet

No signals

Security

Zoom

History of security issues and misleading encryption claims(8/10)
Data sharing with Facebook and third parties(6/10)

Google Meet

No signals

Usability

Zoom

New interface changes frustrate long-time users(6/10)

Google Meet

Limited features compared to Zoom - feels like 'minimum viable product'(7/10)
Only shows 16 participants in tile view (Zoom shows 49)(5/10)
In-call chat doesn't persist after meeting ends(5/10)

Performance

Zoom

High CPU usage causes system lag and freezing(7/10)

Google Meet

No signals

Reliability

Zoom

Service outages affect critical meetings(8/10)

Google Meet

Screen sharing causes browser freezing(7/10)
Login glitches kick users out of meetings(6/10)
Service outages affect critical meetings(7/10)

Onboarding

Zoom

Zoom Phone setup described as 'impossible'(6/10)

Google Meet

No signals

Integrations

Zoom

No signals

Google Meet

Non-smooth experience for external participants not using Google(5/10)

Pricing Comparison

Zoom

Basic (Free)

Free

Users: 1 host

Storage: None (local recording only)

Limits: 40-minute limit on group meetings, No cloud storage, No phone dial-in, Limited whiteboard

40-minute limit cuts off meetings. No cloud recording. No advanced admin controls. Meeting links show 'Basic' branding.

Pro

Popular

$13.33/mo

Users: 1-9 users

Storage: 5GB cloud recording

Limits: Still only 100 participants, 5GB storage runs out fast, No SSO

5GB fills quickly (10-15 hours of recordings). AI Companion costs extra. $15.99/month if paid monthly instead of annually.

Business

Popular

$18.33/mo

Users: 10+ users

Storage: 5GB cloud recording

Limits: 10-user minimum, Storage still limited to 5GB per user

Requires minimum 10 users. $21.99/month if paid monthly. Additional storage costs extra ($10/user/month).

Business Plus

$22.49/mo

Users: 10+ users

Storage: 10GB cloud recording

Limits: 10-user minimum, Metered outbound calling

Requires minimum 10 users. Zoom Phone included but with metered calling only.

Enterprise

$0/mo

Users: 250+ users required

Storage: Unlimited cloud recording

Limits: 250-user minimum, Custom pricing requires sales call

Requires 250-user minimum. Quote-based pricing not transparent. Long-term contracts typical.

Google Meet

Free (Personal)

Free

Users: 100 participants

Storage: None (no recording)

Limits: 60-minute limit, No recording, No advanced features, No admin controls

60-minute limit on group calls. No recording. No noise cancellation. No breakout rooms.

Business Starter

$7.2/mo

Users: 100 participants

Storage: 30GB per user (Workspace storage)

Limits: 100 participant limit, No breakout rooms, Basic support

Still limited to 100 participants. Recording uses Drive storage. No breakout rooms.

Business Standard

Popular

$14.4/mo

Users: 150 participants

Storage: 2TB per user

Limits: 150 participant limit, No webinar features

Webinar features require Enterprise. Some advanced features still limited.

Business Plus

Popular

$21.6/mo

Users: 500 participants

Storage: 5TB per user

Limits: No live streaming, Some Enterprise features unavailable

Enterprise features like live streaming still require upgrade.

Enterprise

$0/mo

Users: 1000 participants

Storage: Unlimited

Limits: Custom pricing only

Custom pricing requires sales contact. Long-term contracts typical.

Feature Comparison

Feature	Zoom	Google Meet
Core
Video conferencing HD video, up to 1000 participants on Enterprise
Unlimited meeting duration Free plan limited to 40 minutes
Collaboration
Screen sharing With annotation and remote control
Breakout rooms Excellent for workshops and training
Whiteboard Basic compared to Zoom/Miro
Remote screen control Not available - major Zoom advantage
Usability
Browser-based (no download) Key advantage - works in Chrome, Firefox, Edge
Virtual backgrounds CPU-intensive
Browser-only joining Guests can join without download
Storage
Recording Local free, cloud limited (5-10GB)
Security
Waiting room Important for preventing Zoombombing
SSO Business plan and above
End-to-end encryption Available but not default, limits features
Engagement
Polls and Q&A Business Standard+ only
Communication
Team chat Included in all plans
Phone system (Zoom Phone) Business Plus+ or add-on, metered calling
Persistent in-call chat Chat disappears after meeting
Events
Webinars Add-on or Enterprise only
Audio
Noise cancellation Paid plans only
Accessibility
Live captions Available on free tier
AI
AI Companion Extra cost add-on
Integrations
Google Calendar integration Seamless one-click joining
Calendar integration Google, Outlook, others
Gmail integration Start meetings from email