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Buyer's Remorse — Products Ranked

Users who regret their purchase decision after using the product

50 reports across 46 products

Read the full report: apps users regret paying for, with cancel & refund guides →

  1. #1
    ExpressVPN

    ExpressVPN

    • Charged again after cancelling ExpressVPN auto-renewal
    • ExpressVPN auto-renewal class action lawsuit (2025)
    2 reportsView ExpressVPN
  2. #2
    Filmora

    Filmora

    • Filmora perpetual license doesn't include the next version
    • Watermark still showing after buying Filmora
    2 reportsView Filmora
  3. #3
    LastPass

    LastPass

    • Is LastPass safe after the 2022 breach?
    • LastPass fined £1.2 million by UK ICO and settled class action for $24.5M
    2 reportsView LastPass
  4. #4
    Zoho CRM

    Zoho CRM

    • Aggressive sales outreach after demo request
    • Paying for unused advanced features
    2 reportsView Zoho CRM
  5. #5
    3ds Max

    3ds Max

    • Studios switching to free alternatives
    1 reportView 3ds Max
  6. #6
    Adobe Photoshop

    Adobe Photoshop

    • Subscription model eliminates software ownership
    1 reportView Adobe Photoshop
  7. #7
    Adobe Premiere Pro

    Adobe Premiere Pro

    • Crashes frequently, especially after updates
    1 reportView Adobe Premiere Pro
  8. #8
    BigCommerce

    BigCommerce

    • No refund policy and difficult cancellation
    1 reportView BigCommerce
  9. #9
    Box

    Box

    • Charged after cancelling Box and refunds denied
    1 reportView Box
  10. #10
    Close

    Close

    • Cannot cancel trial without contacting support
    1 reportView Close
  11. #11
    Coda

    Coda

    • Is Coda dead after the Superhuman acquisition?
    1 reportView Coda
  12. #12
    Copy.ai

    Copy.ai

    • Only 5 days to request a refund
    1 reportView Copy.ai
  13. #13
    Dashlane

    Dashlane

    • Dashlane charged me after I cancelled - refund refused
    1 reportView Dashlane
  14. #14
    Doodle

    Doodle

    • Annual payment requirement is inflexible
    1 reportView Doodle
  15. #15
    Dropbox

    Dropbox

    • Dropbox lost my files - reports of missing or corrupted files
    1 reportView Dropbox
  16. #16
    Evernote

    Evernote

    • Unauthorized charges and billing issues
    1 reportView Evernote
  17. #17
    Freshsales

    Freshsales

    • Difficult to cancel subscription and get refunds
    1 reportView Freshsales
  18. #18
    Grammarly

    Grammarly

    • Automatic renewal charges without clear notice
    1 reportView Grammarly
  19. #19
    Hotjar

    Hotjar

    • No refunds if you cancel on renewal day
    1 reportView Hotjar
  20. #20
    HubSpot

    HubSpot

    • Annual contract lock-in with no early termination
    1 reportView HubSpot
  21. #21
    InVision

    InVision

    • Subscription lock-in made leaving difficult
    1 reportView InVision
  22. #22
    Jasper

    Jasper

    • Charged full year upfront without billing options
    1 reportView Jasper
  23. #23
    Keeper

    Keeper

    • Keeper auto-renewal charges after users thought they cancelled
    1 reportView Keeper
  24. #24
    KineMaster

    KineMaster

    • KineMaster has no one-time purchase, subscription only
    1 reportView KineMaster
  25. #25
    Krisp

    Krisp

    • Krisp Hard to Uninstall and Keeps Starting With the Computer
    1 reportView Krisp

More products (21)

  1. Loom1 report
  2. Maya1 report
  3. Monday.com1 report
  4. NordVPN1 report
  5. Notion1 report
  6. Oyster HR1 report
  7. Picsart1 report
  8. PowerDirector1 report
  9. Roam Research1 report
  10. Rytr1 report
  11. Salesforce1 report
  12. Splice1 report
  13. Tana1 report
  14. Ulysses1 report
  15. VN Video Editor1 report
  16. VSCO1 report
  17. Wix1 report
  18. Workable1 report
  19. Writesonic1 report
  20. Zapier1 report
  21. Zoom1 report