Activepieces Problems & Issues
Real user-reported problems, complaints, and limitations for Activepieces. Based on analysis of 13 signals.
Overall score: 58/100
Issues by Category
Activepieces webhook not triggering or not capturing data
Many community threads describe webhooks that work on the test URL but capture nothing once the flow is published, return timeouts, or never arrive from a production IP. Common causes are using the test URL, a wrong frontend URL on self-hosted setups, and sender response requirements.
Flows stop triggering or turn off by themselves
Users report flows that ran for weeks and then stopped, flows that will not turn on, and runs that never start. Some threads end without a confirmed cause and need staff intervention.
Activepieces Cloud degradations and outages
Community threads cover a slow and degraded cloud for a day and an October 2025 cloud infrastructure incident. Users running mission-critical flows say reliability is not yet where they need it.
Self-hosted upgrades break flows or settings
Self-hosters report empty flow lists after upgrading, changed Postgres images, template breakage in version 0.84.0 and the need to read release notes and dump the database first. Official docs describe rollback by restoring a pre-upgrade dump.
Activepieces has far fewer integrations than Zapier
Comparison pages count roughly 250+ pieces against thousands of apps at Zapier and Make, and G2 lists limited integrations as a leading con. Teams on niche SaaS tools often hit a missing connector and have to fall back to HTTP or custom pieces.
OAuth connections expire or fail to authorize
Threads describe Google Sheets, Notion and Gmail connections that reset or fail with errors such as 'cannot claim authorization code'. Usual workarounds are deleting and re-creating the connection in a clean browser session.
Flow shows Succeeded even though a step failed
With Continue on Fail enabled the step error becomes its output, the run is marked successful and failure alerts do not fire. Forum users also report code-step errors and failed transcription steps that still count as success.
Activepieces documentation is poor for beginners
G2's pros and cons summary lists poor documentation as the top complaint, and a community member describes pieces as fragile or unintuitive with little documentation. Newcomers struggle with features beyond the basic builder.
Steep learning curve for non-developers
G2 comparison pages show a learning-curve complaint, and third-party reviews say non-developers struggle once flows need code steps, loops or self-hosting. The no-code pitch holds mainly for simple linear flows.
Runs stuck in Queued or Running
Runs can sit in Queued because the project hit its concurrency limit, a burst of triggers filled the line, workers are busy or Redis lost data. One user reported a 200-item batch where the remaining runs stayed queued after about 35.
Support and vendor communication complaints
An AppSumo 1-star review accuses the company of locking and hiding forum threads after a plan change, and staff often reply asking users to email support with a run link. Free and self-hosted users rely on the community forum.
Credit-based pricing and AI step costs add up
Each run costs 1 credit regardless of steps, but AI steps cost 2, 10 or 20 credits depending on model, and overage is $0.007 per credit. Free plan credits reset daily and runs past the quota wait for the next day.
No SOC 2 certification yet
The pricing page says the SOC 2 program is in progress and not yet certified, which can block enterprise procurement. Cloud data is hosted in the EU (Frankfurt) with other regions on request.
Regret Patterns
Common reasons users regret choosing Activepieces.
Needed a connector that does not exist
Teams pick Activepieces for price and find a key SaaS app missing, then rebuild with HTTP steps or move to Zapier or n8n.
Self-hosting costs more time than expected
Upgrades, backups, encryption keys and Redis persistence become the user's job.
Free plan credits run out
Daily-reset free credits and 2-20 credit AI steps make runs wait.
Silent failures discovered late
Continue on Fail hides errors behind a green run status.
Webhook flows work in test, not in production
The test URL differs from the live URL on the published flow.
Cloud degradation during a critical flow
Slow or stuck runs during cloud incidents.
When Activepieces Breaks Down
Specific scenarios where Activepieces fails or underperforms.
Burst of triggers or batch imports
Hundreds of runs at once can sit Queued behind the per-project concurrency limit.
Runs longer than 10 minutes
Flows past the timeout fail with EXECUTION_TIMEOUT.
Large files or payloads
Step files above 10 MB on Cloud or webhook payloads above 5 MB are rejected, and logs above 25 MB end as LOG_SIZE_EXCEEDED.
Heavy code steps
Code steps can run out of memory on large lists or files.
Self-hosted on a 2 GB server
Containers get killed and the UI slows badly.
Changed encryption key
Saved connections stop decrypting and flows fail on authentication.