How to Cancel Airtable Subscription (and Get a Refund)

How to fix it

Try these in order — the most common fix is first.

1. 1. Downgrade a workspace to Free

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   1. Go to airtable.com/account and select the workspace under Workspace settings
   2. Click the plan next to the workspace name and choose to downgrade (exact menu labels may change)
   3. Repeat for every paid workspace
   4. You keep paid features and limits until the next billing cycle; Free limits then apply (1,000 records per base)
   Did this fix it? Yes No

2. 2. Remove paid seats instead

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   1. On Team and Business you pay for users with edit permission on at least one base
   2. Change departing collaborators to Read only before the cycle ends; the total is recalculated at renewal
   Did this fix it? Yes No

3. 3. Request a refund

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   1. Monthly plans: courtesy refunds for accidental upgrades or added collaborators within 7 days of the invoice; annual plans within 14 days
   2. Downgrade the plan or remove the collaborators first
   3. In the Help Center click Get help, enter "Refund" and have your workspace ID and card last 4 digits ready
   4. Refunds take 5-10 business days to reach the bank; EU and Turkey customers have a legal 14-day right
   Did this fix it? Yes No

4. 4. Sales-purchased plans

   1. For Business or Enterprise Scale bought through sales, contact your account contact
   Did this fix it? Yes No

Symptoms

You want to stop paying for Airtable, remove paid seats or get money back after an accidental upgrade.

Why it happens

• Billing is per workspace, so a second paid workspace keeps billing
• Downgrades apply at the next billing cycle, not immediately
• Terms say fees for the current term are not refunded unless required by law
• Added collaborators can trigger extra seat charges

This guide also covers

• cancel airtable subscription
• airtable refund
• how to downgrade airtable

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