// troubleshooting guide · alfred
Alfred Preferences Not Saving or Syncing
- Status
- Workaround available
- platforms:
- macOS
- updated:
- November 15, 2026
- reports:
- 3
- Method
- how we research
RUNBOOK · alfred/preferences-not-saving4 FIXES
// quick answer
If Alfred settings reset after restart or show an 'unable to save' error, the usual causes are file permissions or a sync folder inside ~/Dropbox/Apps/. Move the sync folder, repair permissions on Alfred's folders, or reset Alfred as a last resort.
Most likely fix: Move the sync folder
How to fix it
// try these in order, the most common fix is first
FIX 1Move the sync folder
- 01Move Alfred.alfredpreferences out of ~/Dropbox/Apps/ (for example to ~/Dropbox/Alfred/ or ~/Documents/Alfred/)
- 02Point Alfred's sync location (Advanced preferences) to the new folder
- 03Delete any Dropbox conflicted copies
Did this fix it?FIX 2Repair permissions
- 01Quit Alfred
- 02In Terminal run chown, xattr -rc and chmod on ~/Library/Application Support/Alfred/ and ~/Library/Preferences/com.runningwithcrayons.Alfred* as shown in Alfred's help
- 03Relaunch, change a setting and restart to confirm
Did this fix it?FIX 3Reset Alfred to defaults
- 01Quit Alfred and delete its plist files in ~/Library/Preferences, ~/Library/Caches/com.runningwithcrayons.Alfred/ and ~/Library/Application Support/Alfred/
- 02Reboot, relaunch and re-activate your Powerpack
Did this fix it?FIX 4Test a new macOS user
- 01Create a new user in System Settings > Users & Groups
- 02If preferences save there, the issue is your original account
Did this fix it?
Symptoms
Settings, hotkeys or workflows revert after restarting, preferences show an unable to save error, or synced settings don't match between Macs.
Why it happens
- C-01Alfred lacks write permission to its preference folders
- C-02Sync folder inside the Dropbox Apps folder
- C-03Dropbox conflict (duplicate) files in the sync folder
- C-04User account corruption
// this guide also covers
- alfred preferences not saving
- alfred settings reset after restart
- alfred sync dropbox not working
- alfred unable to save preferences
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