How to Cancel Algolia Subscription
Quick answer
Algolia has no cancel button as such: delete the application (Settings > Applications) or downgrade it to the free plan. Deleting a Shopify store does not delete your Algolia app, so you must do it yourself.
Most likely fix: Delete a pay-as-you-go application
How to fix it
Try these in order — the most common fix is first.
1. Delete a pay-as-you-go application
- Log in to the Algolia dashboard
- Go to Settings > Applications
- Click the three-dot menu on the application and choose delete
- Your indices and search stop working for that app
Did this fix it?2. Downgrade instead of deleting
- Keep usage within the free plan limits (10K search requests, 50K records) if you want indices online
- Developers can run algolia application downgrade in the Algolia CLI (with --dry-run to preview)
Did this fix it?3. Shopify and integrations
- Removing the Algolia app in Shopify does not remove your Algolia application
- Also delete or downgrade it in the Algolia dashboard
Did this fix it?4. Elevate and annual contracts
- Contact Algolia support or your account manager; Elevate requires an annual contract
Did this fix it?
Symptoms
You want to stop being billed for Algolia or move to the free tier.
Why it happens
- Pay-as-you-go applications keep billing until deleted or downgraded
- Shopify or other integrations do not cancel the Algolia app when removed
- Elevate plans run on an annual contract and are handled by sales
This guide also covers
- cancel algolia
- algolia cancel subscription
- delete algolia account
Still not working?
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The same problem in other apps
All billing, cancellation & refunds guides →
How to Cancel Meilisearch Cloud (Delete Project) (Meilisearch)
How to Cancel Typesense Cloud (Terminate a Cluster) (Typesense)
How to Cancel Elastic Cloud and Stop Billing (Elasticsearch)
Other Algolia errors
- Algolia Search Returns No Results
- Algolia Search Results Irrelevant or Wrong Order
- Algolia 429 Too Many Requests Error
- Algolia Record Is Too Big Error
- Algolia Record Quota Exceeded or Limit Reached
- Algolia Invalid Application ID or API Key (403)
- Algolia Updates Not Showing in Search Results
- Algolia Search Slow or High Latency