Claude Verification Code or Login Email Not Arriving

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Workaround available Web, desktop, mobile Updated November 14, 2026Based on 4 user reportsHow we research

Quick answer

If the Claude login email does not arrive, check spam, then retry; if the link fails, request a new one and disable VPN and extensions.

Most likely fix: Check spam and filters

How to fix it

Try these in order — the most common fix is first.

  1. 1. Check spam and filters

    1. Look in spam/junk for mail from Anthropic
    2. Allow the sender domain
    Did this fix it?
  2. 2. Request a fresh link

    1. Request one link only and use the newest
    2. Open it in the same browser or device you started on
    Did this fix it?
  3. 3. Clear interference

    1. Turn off VPN and browser extensions
    2. Clear cache and cookies, or try a private window
    Did this fix it?
  4. 4. Contact support

    1. Check status.claude.com; use the Help Center if the problem persists
    Did this fix it?

Symptoms

No email after requesting login, or link shows a verification error.

Why it happens

  • Email filtered as spam
  • Expired or already-used link
  • VPN, extension or cookies interfering

This guide also covers

  • claude verification code not working
  • claude login email not arriving

Still not working?

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