Cloudflare Error 1020: Access Denied

How to fix it

Try these in order — the most common fix is first.

1. 1. Visitors: try the usual suspects

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   1. Turn off VPN or proxy and reload
   2. Try another network or browser
   3. Send the owner a screenshot with the Ray ID
   Did this fix it? Yes No

2. 2. Owners: find the rule

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   1. Go to Security > Analytics > Events
   2. Search by Ray ID or visitor IP (convert the UTC time)
   3. The event shows the feature and rule that blocked
   Did this fix it? Yes No

3. 3. Owners: fix the rule

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   1. Edit the rule to exclude trusted IPs, countries or ASNs
   2. Or add a Skip rule above the block rule
   Did this fix it? Yes No

Symptoms

'Error 1020 Access denied: You do not have access to this site' with a Ray ID and your IP.

Why it happens

• A security rule with a Block action matched the request
• IP, country, ASN or user agent matched a block rule
• API Shield schema or JWT validation blocking

This guide also covers

• cloudflare error 1020
• access denied error code 1020
• 1020 cloudflare fix

Other Cloudflare errors

• Cloudflare Error 521: Web Server Is Down
• Cloudflare Error 522: Connection Timed Out
• Cloudflare Error 524: A Timeout Occurred
• Cloudflare Error 525: SSL Handshake Failed
• Cloudflare Error 526: Invalid SSL Certificate
• Cloudflare Error 520: Web Server Returned an Unknown Error
• Cloudflare Error 1015: You Are Being Rate Limited
• Cloudflare Error 1016: Origin DNS Error