How to Cancel Cohere (Delete Account and Stop Billing)

How to fix it

Try these in order — the most common fix is first.

1. 1. Stop usage and revoke keys

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   1. Dashboard > API Keys
   2. Delete every Production key and rotate any secrets in deployed apps
   3. Remove Cohere calls from your code
   Did this fix it? Yes No

2. 2. Delete the account

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   1. Open your profile in the dashboard
   2. Look for the account deletion option in the Danger Zone tab (reported by a policy summary, confirm in the UI)
   3. Pay any outstanding balance first
   Did this fix it? Yes No

3. 3. Enterprise or Model Vault

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   1. Dedicated Model Vault deployments bill per GPU-hour, so shut down replicas
   2. Contact your account rep or support@cohere.com to end a contract
   3. Ask support about data deletion; prompts may be retained for a period
   Did this fix it? Yes No

Symptoms

You want to stop being billed or remove your Cohere account.

Why it happens

• Pay-as-you-go bills are issued at month end or when the balance reaches $250
• Enterprise plans (North, Compass, Model Vault) have contracts or hourly GPU billing
• Keys left in old apps keep generating usage

This guide also covers

• cancel cohere
• cohere delete account
• cohere refund
• cohere stop billing

The same problem in other apps

All billing, cancellation & refunds guides →

• How to Cancel OpenAI API Billing or Delete Your API Account (OpenAI)
• How to Cancel Claude Subscription (Anthropic Claude)

Other Cohere errors

• Cohere API 429 Too Many Requests Error
• Cohere Trial Key Limits and 'Not for Production' Error
• Cohere 401 Invalid API Token Error
• Cohere Model Not Found Error (Deprecated Models)
• Cohere Embed Input Too Long or Too Many Texts Error
• Cohere Rerank API Errors and Truncated Documents
• Cohere API 500 / 503 / 504 Server Errors
• Cohere 'Too Many Tokens' Context Length Error