Craft Problems & Issues

The free Starter plan caps you at 1,500 content blocks, 1 GB storage and 25 MB per upload. Every paragraph, image or list item is a block, so regular users hit the wall within weeks. Notion, Apple Notes and Obsidian have no comparable block cap on free use.

Plus costs $10/month or $96/year; Family is $180/year and Team $600/year for up to 10 people. Prices vary by country, and 40% promo codes came and went in spring and summer 2026, so what you pay depends on timing. Old Pro subscribers keep their legacy plan.

Craft AI is metered: 15 credits on the free plan and 50 per month on Plus. Heavy users of the assistant hit the cap quickly, and the larger 'Max' models are only on paid plans.

Users report the UI cramps many features together, resulting in endless different views, confusing navigation and animations, and hidden elements behind multi-slide navs. Simple actions like changing text to a heading require multiple clicks through sidebars.

Formatting can be cumbersome with unintuitive workflows. Adding a code block requires double click > ellipsis icon > Language > search for language. To change text to heading: Select text > Click sidebar > Format > Click heading. Simple actions take too many steps.

Craft lacks built-in task management features and database functionality that Notion offers. For users needing project management alongside notes, Craft falls short. You can't create relational databases, kanban boards, or complex task systems.

The app occasionally feels incomplete with users encountering minor issues. Collections (late 2024) is still in early stages with rough edges. Craft Styles are incomplete and frustrating to use in real-world scenarios. Features ship before they're fully polished.

Markdown export keeps only structure and basic formatting; images come with it only in TextBundle or in a separate .assets folder. Word export is missing on Windows, bulk export only works on Mac and iPad, and Web/Windows PDFs carry a Craft watermark by default.

The iPad version lacks the desktop-class layout found with the Mac app, with only a single view on-screen most of the time. For users expecting full feature parity on iPad, the mobile experience is limiting compared to Mac.

Logging in with Sign in with Apple on one device and email on another creates two different accounts, so documents look 'gone'. Changing your email can also leave Apple sign-in pointing at a new empty account, and the two accounts cannot be merged.

Craft syncs through its own servers by default. You can create an External Storage space in iCloud Drive, but Craft's own help center says it does not recommend using External spaces across multiple devices and lists a long iCloud troubleshooting checklist. Users who want their notes in their own storage have no fully supported option.

Sync failures are common enough that Craft's troubleshooting guide puts them first: VPNs, ad blockers (AdGuard), Little Snitch and corporate firewalls block Craft's servers, and devices logged in with different methods silently use different accounts. Windows and Web have no Diagnostics panel to check sync status.

Offline works automatically only on Mac and iOS. On Windows, Web and Android you must enable Offline Mode, closed documents don't sync in the background, and you can't create documents, search, upload images or use AI while offline.

Users who pay still see the 1,500-block prompt or are told they are not Pro. Craft's help center confirms it and tells users to sign out, fully quit and sign back in with the purchasing account. A separate 300,000-block-per-space cap on Apple devices also triggers upgrade prompts on paid plans.

The Mac app is clearly the flagship; reviewers note the Web and Windows versions trail it. Windows lacks Word export and the Diagnostics panel, Stats are Apple-only, and offline mode must be turned on by hand and only caches documents you already opened.