// troubleshooting guide · dall-e
ChatGPT Image Generation Not Working
- Status
- Workaround available
- platforms:
- Web, iOS, Android, desktop
- updated:
- November 15, 2026
- reports:
- 5
- Method
- how we research
RUNBOOK · dall-e/image-generation-not-working-chatgpt5 FIXES
// quick answer
If ChatGPT will not generate images, check OpenAI's status page first, then your usage limit, then browser, VPN and custom instructions, and finally whether the prompt was blocked.
Most likely fix: Check for an outage
How to fix it
// try these in order, the most common fix is first
FIX 1Check for an outage
- 01Open status.openai.com and look at ChatGPT and image generation components
- 02If there is an incident, wait and retry later
Did this fix it?FIX 2Test in a clean browser
- 01Open a private/incognito window with extensions disabled
- 02Turn off VPN or proxy, and clear the cache
- 03Try the ChatGPT mobile app or desktop app
Did this fix it?FIX 3Reset the conversation
- 01Start a new chat and ask for the image again
- 02Temporarily clear custom instructions in Settings > Personalization if the problem continues
Did this fix it?FIX 4Check your limit
- 01Image creation limits are not published and vary; the limit message offers to upgrade or retry later
- 02Wait a few hours or upgrade your plan
Did this fix it?FIX 5Rule out a content block
- 01If it fails after thinking for a while, rewrite the prompt without names or sensitive wording
Did this fix it?
Symptoms
Image generation spins forever, shows 'Something went wrong', returns text instead of an image, or fails midway.
Why it happens
- C-01An OpenAI outage affecting image generation (confirmed on past occasions)
- C-02You hit your image usage limit
- C-03Browser extensions, VPN, proxy or cache problems
- C-04Custom instructions that conflict with image tools
- C-05A blocked prompt that fails partway
// this guide also covers
- chatgpt image generation not working
- dall-e not working
- chatgpt not generating images
- chatgpt image generator down
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