Teams switch for more predictable pricing with New Relic's user-based model. New Relic offers a generous free tier (100GB/month) and brings logs, metrics, traces together with SQL-like query language. Better suited for teams wanting developer-first self-service insights.

Organizations switch for open-source flexibility and lower costs. Grafana with Mimir (metrics), Loki (logs), and Tempo (traces) provides comparable functionality. No vendor lock-in with OpenTelemetry support. The free tier is generous and self-hosting is an option.

Large enterprises switch for Dynatrace's more advanced AI-powered features and automated root cause analysis (Davis AI). Dynatrace's OneAgent provides deeper auto-instrumentation. Better for SRE workflows, though it can also be expensive.

Cost-conscious teams switch to self-hosted Prometheus and Grafana for infrastructure monitoring. It's open-source and free, with no usage-based billing surprises. Requires more setup and maintenance but offers complete control over costs.

Teams seeking open-source alternatives switch to SigNoz for unified observability (metrics, logs, traces) without vendor lock-in. OpenTelemetry-native, self-hostable, and significantly cheaper. Good for teams prioritizing data ownership and cost control.