Users miss the in-meeting note-taker feature that was removed from Grain. This feature was helpful for calling out important moments during interviews in real-time. Its removal forced users to change their workflows.

Grain struggles with multilingual support, with no localized platform in any language other than English. International teams or those working with non-English speaking customers face significant limitations.

Users cannot add custom metadata tags to video recordings, severely limiting organizational capabilities. As your meeting library grows, finding specific recordings becomes increasingly difficult without proper tagging.

Grain lacks live audio transcription during meetings. Users who need real-time note-taking or live captions must look elsewhere. Transcripts are only available after the meeting ends, limiting in-meeting collaboration.

Transcripts have awful formatting when copying text directly. Users trying to paste transcripts into documents, emails, or other tools face significant cleanup work to make the text usable.

The tool can be 'a little flaky' for unknown reasons according to users. While there's a fallback option available, the inconsistency creates uncertainty about whether recordings will work properly.

At $15-29/seat/month, Grain can be expensive for smaller teams or individuals. Per-seat pricing means costs scale linearly with team size, making it cost-prohibitive for budget-conscious organizations.

Users report AI inaccuracy in phrase recognition, affecting consistency in capturing important details during calls. Key terms, product names, and specific phrases may be transcribed incorrectly, requiring manual review and correction.

Grain struggles with fast-paced discussions, which can lead to missed points in transcription. Rapid exchanges, interruptions, and overlapping speech result in incomplete or inaccurate meeting records.

Transcription accuracy drops significantly for speakers with accents. This is particularly problematic for global teams or companies with diverse customer bases where accent variation is common.

Transcriptions are not to the level of AI dictation apps and may require manual touch-up if you're relying on accuracy. For professional use cases where precision matters, expect additional editing time.

Despite quality integrations like Slack and HubSpot, Grain offers a grand total of only seven integrations. Teams relying on specific tools may find Grain doesn't connect with their existing stack, requiring manual workarounds or data transfers.

The HubSpot integration is described as 'simple' but fundamentally limited - it cannot differentiate a meeting from a call. For sales teams tracking different interaction types, this makes reporting and analysis problematic.

Grain has limited mobile recording capabilities and lacks a dedicated mobile app for iOS users. This makes it unsuitable for capturing in-person meetings, on-the-go conversations, or mobile-first workflows.