Insightly Pricing
Complete pricing breakdown for Insightly including all plans, hidden costs, and limitations.
Pricing score: 45/100
Plans & Pricing
- Contact management
- Project tracking
- Workflow automation
- Email management
- Limited bulk emails
- Custom reports
User limit: Unlimited users
Storage: 100,000 records, 10GB files
- All Plus features
- Lead assignment & routing
- 250K record limit
- 100GB storage
- Unlimited roles & permissions
User limit: Unlimited users
Storage: 250,000 records, 100GB files
- All Professional features
- 500K record limit
- Unlimited file storage
- Advanced automation
- Custom integrations
- Priority support
User limit: Unlimited users
Storage: 500,000 records, unlimited files
Pricing Issues Reported by Users
Contact limits force constant upgrades or data deletion
Insightly caps contacts based on plan (100K-500K records). Teams must either pay for unused features to get more contacts or delete old records to make room - a constraint many find absurd for a CRM that should grow with the business.
Annual billing only - no monthly option available
Insightly now only offers annual billing with no option to sign up for less than a year. This locks businesses into 12-month commitments before they can fully evaluate the platform.
Hidden setup fees up to $3,000 for technical configuration
Additional costs apply beyond per-user pricing: $249 for additional 25K tasks per month and $3,000 for required technical setup. These hidden fees catch businesses off guard when budgeting.