Jasper Charged After Free Trial: What to Do
Quick answer
Jasper's Terms say trials convert automatically with no end-of-trial notice, and you must cancel before midnight Pacific on the last day. If charged, email hey@jasper.ai immediately and dispute with your bank if refused.
Most likely fix: Verify the charge
How to fix it
Try these in order — the most common fix is first.
1. Verify the charge
- Check Settings > Billing for plan and cycle
- Look for a cancellation confirmation email
Did this fix it?2. Contact Jasper fast
- Email hey@jasper.ai with the charge date and receipt
- Jasper's help center reportedly requires a request within 7 days of the charge (unverified)
Did this fix it?3. Cancel now
- Follow the cancel guide so no further renewal occurs
Did this fix it?4. Dispute with your bank
- If refused and you cancelled in time, open a dispute with your card issuer with your emails as evidence
Did this fix it?
Symptoms
You were billed (often $59-$69 monthly or a full year) after a 7-day trial you meant to cancel.
Why it happens
- Auto-conversion at trial end without a reminder
- Cancellation takes effect the following month for paid plans
- Trial cancelled in the wrong place or not confirmed
- Annual billing selected at signup
This guide also covers
- jasper charged after free trial
- jasper unauthorized charge
- jasper free trial charge
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