Leonardo.ai Problems & Issues

Real user-reported problems, complaints, and limitations for Leonardo.ai. Based on analysis of 15 signals.

Issues by Category

performance5 issues

Video generation produces distorted results

Video generation still needs improvement. Videos can get distorted as people move, with users reporting distortion when animating subjects like a child playing piano. Motion generation is not yet reliable for professional work.

Frequency: 6%Sentiment: -0.55/10040 sources
Impact
6

Anatomical errors like extra hands persist

Users still receive images with anatomical errors, including extra hands. One reviewer canceled their $10 monthly subscription specifically due to this issue. While improving with model releases, consistency issues remain.

Frequency: 6%Sentiment: -0.55/10050 sources
Impact
6

Character consistency across poses still unreliable

Consistency issues may arise in character details across multiple poses. While slowly improving with new model releases, maintaining the same character appearance across different images remains challenging.

Frequency: 5%Sentiment: -0.5/10040 sources
Impact
5

Artistic quality lags behind Midjourney

While Leonardo produces good results, users comparing directly to Midjourney note the artistic quality gap. Midjourney's default aesthetic is more polished for artistic work, though Leonardo excels at production-ready commercial imagery.

Frequency: 5%Sentiment: -0.45/10045 sources
Impact
5

Performance slowdowns during peak usage

Users report occasional performance slowdowns, particularly during peak usage times. Generation queue times increase, and the interface may lag, affecting productivity for time-sensitive work.

Frequency: 4%Sentiment: -0.45/10025 sources
Impact
4
pricing4 issues

Free tier's 150 daily tokens deplete quickly

Free tier provides 150 tokens daily with no rollover. Since each image costs 5-8 tokens, you get roughly 18-30 images per day. Heavy users find this insufficient for meaningful engagement, forcing upgrades. Tokens reset at midnight UTC, not your local time.

Frequency: 8%Sentiment: -0.65/10085 sources
Impact
7

Unused credits lost when canceling subscription

Users report losing unused credits when canceling their subscription, calling the policy 'abusive.' Unlike some competitors that let you keep purchased credits, Leonardo.ai ties usage strictly to active subscription periods.

Frequency: 6%Sentiment: -0.7/10045 sources
Impact
7

Pricing considered very high for casual users

Users find the pricing very high, particularly impacting beginners and casual users. At $15-70/month for paid plans, it's expensive compared to alternatives, especially when free credits are insufficient.

Frequency: 6%Sentiment: -0.55/10055 sources
Impact
6

Premium features require higher tiers

Features like custom model training, higher token limits, and full ownership require higher-priced tiers. Users on lower plans find themselves needing to upgrade for features they assumed were included.

Frequency: 5%Sentiment: -0.45/10030 sources
Impact
5
usability3 issues

Complex styles and designs difficult to achieve

Creating complex image elaborations isn't intuitive. Users find making images with specific styles or designs difficult through the interface. The learning curve for advanced features is steeper than expected.

Frequency: 5%Sentiment: -0.5/10035 sources
Impact
5

Learning curve around tokens and features

Users note a learning curve around tokens and the feature set. Understanding token costs for different actions, model differences, and optimal settings takes time. Not as simple as Midjourney's type-and-generate approach.

Frequency: 5%Sentiment: -0.45/10035 sources
Impact
4

Multiple model choices can be overwhelming

Leonardo offers multiple models (Lucid Origin, Flux, Phoenix, custom) which provides flexibility but can overwhelm newcomers. Understanding which model to use for which purpose adds cognitive load.

Frequency: 4%Sentiment: -0.4/10025 sources
Impact
4
reliability1 issue

Auto-subscription charges without clear notice

Some users report being auto-subscribed and charged without clear notice, even when they didn't intend to continue. The subscription renewal catches users off guard, leading to unexpected charges.

Frequency: 5%Sentiment: -0.65/10030 sources
Impact
6
support1 issue

Account access issues sometimes go unresolved

In some cases, staff did not reply to account access issues, such as when users forgot their passwords. While general support receives praise, critical account issues may fall through the cracks.

Frequency: 4%Sentiment: -0.55/10020 sources
Impact
5
security1 issue

Free tier generations are public

All generations on the free plan are public, meaning others can see your prompts and images. Privacy requires upgrading to paid plans. This catches users off guard who expected private experimentation.

Frequency: 5%Sentiment: -0.5/10030 sources
Impact
5

Regret Patterns

Common reasons users regret choosing Leonardo.ai.

Free tokens ran out mid-project

Users start creative projects on free tier, hit 150 token limit partway through, and face choice of waiting 24 hours or upgrading immediately. The daily reset doesn't align with creative workflow needs.

Frequency: 7%Within first week

Canceled subscription and lost all credits

Users who paid for a month but needed to cancel discover unused tokens are forfeited. Unlike some services that let you keep purchased credits, Leonardo ties everything to active subscription.

Frequency: 5%At cancellation

Expected Midjourney quality from 'alternative'

Users switching from Midjourney expecting equivalent artistic quality find Leonardo better suited for production work than artistic expression. The 'Midjourney alternative' positioning creates mismatched expectations.

Frequency: 5%After first month

Didn't realize free images were public

Users experimenting with prompts discover their free tier generations are visible to everyone. Embarrassing or sensitive creative explorations become public before users realize the privacy limitation.

Frequency: 4%After discovering community feed

Video generation not ready for real work

Users excited by video feature upgrade, only to find outputs distort with movement. Money spent on higher tier for video capabilities feels wasted when quality isn't production-ready.

Frequency: 4%After trying video generation

Auto-renewed without clear warning

Users who meant to cancel or evaluate find subscription auto-renewed. The charge appears without what users feel is adequate warning, leading to disputed payments and frustration.

Frequency: 4%At first renewal

When Leonardo.ai Breaks Down

Specific scenarios where Leonardo.ai fails or underperforms.

Daily token limit hits during critical project

Time-sensitive work gets blocked when 150 free tokens run out. No option to buy additional tokens on free tier - must upgrade to full plan. Deadline pressure forces immediate purchase decision.

Need consistent characters across campaign

Marketing campaigns requiring consistent character appearance struggle with Leonardo's character consistency issues. Multiple variations of the 'same' character don't match, requiring extensive regeneration.

Client requires private generation history

Agency work for clients discovers free tier has public generations. Client's unreleased product concepts visible in community feed. Must upgrade immediately or explain the exposure.

Video deliverable promised based on feature list

Project scope includes animated content based on Leonardo's video capabilities. Actual output quality doesn't meet professional standards - distortion, artifacts, inconsistent motion.

Scaling to team requires expensive upgrade

Individual plan works well, but scaling to team reveals per-seat costs add up quickly. Team collaboration features require higher tiers, and token sharing across members creates allocation challenges.

Custom model training hits plan limits

Invested in learning custom model training, only to hit personal AI model limits on lower plans. Full capability requires Maestro tier at $60/month - significant jump from entry plans.