How to Cancel PlanetScale Subscription

How to fix it

Try these in order — the most common fix is first.

1. 1. Export your data first

   Copy steps
   1. Dump with mysqldump or pg_dump
   2. Verify the backup restores
   Did this fix it? Yes No

2. 2. Delete each database

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   1. Open the database > Settings
   2. Choose Delete database and confirm
   3. Plan fee is prorated on your current invoice
   Did this fix it? Yes No

3. 3. Check final invoice

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   1. Organization > Settings > Billing > View details
   2. Contact PlanetScale Support for refund or charge questions; no refund policy is documented
   Did this fix it? Yes No

Symptoms

You want to stop being billed.

Why it happens

• Billing is per database, not per organization
• Development branches and replicas add charges

This guide also covers

• cancel planetscale
• planetscale refund

The same problem in other apps

All billing, cancellation & refunds guides →

• Supabase 'Canceling Statement Due to Statement Timeout' (Supabase)

Other PlanetScale errors

• PlanetScale Transaction Pool Connection Limit Exceeded
• PlanetScale Foreign Key Constraints Not Working
• PlanetScale Safe Migrations: DDL Statement Rejected
• PlanetScale Prisma Connection Errors
• PlanetScale Query Exceeded Row or Time Limit
• PlanetScale Postgres Import Fails or Is Slow
• PlanetScale Postgres Extension Not Available
• PlanetScale Unexpected Bill: Storage, Backups and Transfer