PlanetScale Connection Errors During Outage

How to fix it

Try these in order — the most common fix is first.

1. 1. Check the status page

   Copy steps
   1. Open planetscale status page
   2. Compare timing to your errors
   Did this fix it? Yes No

2. 2. Add retries with backoff

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   1. Retry idempotent queries 3 times
   2. Reconnect after a dropped connection
   Did this fix it? Yes No

3. 3. Plan for failover

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   1. Use HA (3-node) clusters
   2. Add a read replica in another region if needed
   Did this fix it? Yes No

Symptoms

Connection refused or timeouts; dashboard slow; credential changes delayed.

Why it happens

• Regional incident (us-east-1)
• Credential rotation delays
• Idle connections over 24 hours

This guide also covers

• planetscale down
• planetscale status

The same problem in other apps

All not loading, error messages & connection guides →

• Supabase Max Client Connections Reached (Supabase)

Other PlanetScale errors

• PlanetScale Transaction Pool Connection Limit Exceeded
• PlanetScale Foreign Key Constraints Not Working
• PlanetScale Safe Migrations: DDL Statement Rejected
• PlanetScale Prisma Connection Errors
• PlanetScale Query Exceeded Row or Time Limit
• PlanetScale Postgres Import Fails or Is Slow
• PlanetScale Postgres Extension Not Available
• PlanetScale Unexpected Bill: Storage, Backups and Transfer