How to Cancel RubyMine Subscription

How to fix it

Try these in order — the most common fix is first.

1. 1. Understand what happens before you cancel

   Copy steps
   1. Cancelling or downgrading within the first year gives you no fallback license
   2. After 12 consecutive months of subscription you get a perpetual fallback license for the version available when the subscription started, plus its minor releases
   3. Find the fallback version in your JetBrains Account, download it and activate with your account or an offline code
   4. Newer major versions need a new or renewed subscription
   Did this fix it? Yes No

2. 2. Cancel

   1. Follow the 'Subscription-based licensing' article on JetBrains Sales help or contact JetBrains Support (the fallback article does not list the click path)
   Did this fix it? Yes No

Symptoms

Want to stop paying for RubyMine.

Why it happens

• Subscription auto-renews
• Cancelling in year one gives no fallback license

This guide also covers

• cancel rubymine
• rubymine cancel subscription
• rubymine fallback license

The same problem in other apps

All billing, cancellation & refunds guides →

• Sublime Text Refund and Cancel: How to Get Your Money Back (Sublime Text)
• How to Cancel IntelliJ IDEA Subscription (JetBrains IntelliJ)

Other RubyMine errors

• RubyMine Ruby SDK Not Found / No Interpreter
• RubyMine Not Detecting rbenv / RVM Ruby
• RubyMine Debugger Not Working / Not Attaching
• RubyMine Indexing Slow
• RubyMine Low Memory / Increase Heap Size
• RubyMine Invalidate Caches and Restart