Sketch Problems & Issues

Real user-reported problems, complaints, and limitations for Sketch. Based on analysis of 15 signals.

Issues by Category

usability8 issues

Mac-only platform excludes Windows users

Sketch is exclusively available on macOS with no Windows or Linux support planned. This creates friction for mixed-OS teams and excludes a significant portion of designers. Sketch uses core macOS technologies like Core Animation and Core Graphics that aren't available on Windows, making a port technically challenging.

Frequency: 9%Sentiment: -0.85/10045 sources
Impact
9

No real-time collaboration compared to Figma

Sketch's collaboration features are limited compared to browser-based alternatives like Figma. Real-time collaboration relies on cloud features that feel bolted-on rather than native. Many companies have switched to Figma specifically because collaboration is easier and more seamless.

Frequency: 9%Sentiment: -0.8/10055 sources
Impact
9

Recent updates made the app worse and less intuitive

Trustpilot reviewers report recent drastic changes have made Sketch worse, describing it as 'unintuitive' and creating 'a lot more burden onto designers.' Users complain about removed features like Layer Style menu options, keyboard shortcuts for Rename functions, and 'Select Group's Content on Click' behavior.

Frequency: 6%Sentiment: -0.7/10012 sources
Impact
7

Limited prototyping requires third-party plugins

Sketch's built-in prototyping is basic compared to competitors. Users need plugins like Zeplin, InVision, and Abstract to provide functionalities like advanced prototyping and developer handoff. This adds complexity and cost to what should be an all-in-one design workflow.

Frequency: 7%Sentiment: -0.6/10028 sources
Impact
7

Steep learning curve for beginners

Sketch isn't without its difficulties and learning curve, and can be intimidating to beginners. Powerful features like Symbols are often confusing for new users who don't understand what they are or how to use them. Users struggle to find basic features like undo buttons and color change options.

Frequency: 6%Sentiment: -0.55/10022 sources
Impact
6

Object selection behavior frustrates users

Users struggle with object selection, sometimes unable to select an object beside another object, particularly with Symbols. Even using keyboard modifiers like Cmd or Option doesn't always work as expected. This basic interaction issue causes daily frustration for professional designers.

Frequency: 5%Sentiment: -0.6/10015 sources
Impact
6

Limited vector illustration and photo editing

Sketch is not suitable for vector illustrations or photo editing. When you need to edit images in your design, you can't do it in Sketch. It's not as powerful as Adobe Illustrator for complex designs with lots of layers and objects, and users often need additional software.

Frequency: 5%Sentiment: -0.5/10020 sources
Impact
5

EPS file import no longer supported on macOS Sonoma

macOS Sonoma no longer supports converting EPS files, so you can't import EPS files into Sketch. Users must convert files to PDF first before importing, adding extra steps to the workflow when working with legacy assets.

Frequency: 3%Sentiment: -0.45/1008 sources
Impact
4
integrations2 issues

Plugin updates frequently break with Sketch updates

Sketch updates often break existing plugins, creating frustration for users who rely on daily tools. The plugin development community is dwindling, and plugins may cause the Mac app to hang or crash. Some plugins still load even if disabled, and developers struggle to find resources for advanced functionality.

Frequency: 8%Sentiment: -0.75/10032 sources
Impact
8

Developer handoff is limited and incomplete

Sketch's developer handoff only provides copy/paste of HTML or CSS for specific UI elements. Developers still need to write complex screen code including layout and positioning. Without a design system, handoff creates inconsistencies and frustration between designers and developers.

Frequency: 6%Sentiment: -0.6/10018 sources
Impact
7
performance1 issue

Severe lag with large files and 50+ artboards

When designing products with multiple artboards (50+), Sketch becomes laggy and resource-consuming even on the latest i7 Macs with 16GB RAM. Large documents with lots of layers, Symbols, or detailed elements slow down significantly, with users reporting 10+ second delays for basic operations.

Frequency: 8%Sentiment: -0.8/10038 sources
Impact
8
pricing1 issue

Shift to subscription model frustrates long-time users

Sketch's transition from one-time purchase to subscription pricing has frustrated many users. While a $120 one-time Mac-only license exists, it lacks cloud collaboration features. Users feel forced to pay yearly to maintain the latest features, with annual fees and plugin costs adding up quickly.

Frequency: 7%Sentiment: -0.65/10018 sources
Impact
7
support1 issue

Billing disputes and trial charge complaints

Users on Trustpilot report being charged immediately on the day of their free trial starting, with support insisting on keeping the money despite only trying the paid version for a couple of hours. The company profile remains unclaimed on Trustpilot with no responses to customer concerns.

Frequency: 4%Sentiment: -0.85/1005 sources
Impact
6
reliability1 issue

Text rendering bugs at extreme sizes

Text rendering becomes buggy at extreme sizes, requiring canvas resizing or movement to properly display content. Users report various rendering glitches that disrupt workflow and require workarounds to fix.

Frequency: 4%Sentiment: -0.55/10010 sources
Impact
5
mobile1 issue

iOS app has limited functionality and ads

The iOS companion app has limited functionality and some users complain about ad bombardment. The View and Mirror app is primarily for previewing designs rather than editing, creating a disconnect between desktop and mobile workflows.

Frequency: 4%Sentiment: -0.5/10015 sources
Impact
4

Regret Patterns

Common reasons users regret choosing Sketch.

Performance degraded as files grew

Projects that started small became complex design systems with hundreds of artboards. Sketch's performance degraded significantly, but by then the investment in Sketch files made switching painful.

Frequency: 6%After 6-12 months

Realized team needs Windows support

Users commit to Sketch only to discover later that new team members or clients use Windows, forcing a migration to cross-platform tools. This often happens when companies hire remote workers or merge with other teams.

Frequency: 8%After 3-6 months

Plugins stopped working after major update

Long-time users with workflows built around specific plugins find them broken after a Sketch update. Rebuilding workflows with different plugins or built-in features requires significant time investment.

Frequency: 7%After major updates

Collaboration became a bottleneck

Teams that grew from 2-3 designers to 5+ found Sketch's collaboration features inadequate compared to what they'd heard about Figma. The realization usually comes during crunch time when real-time feedback is critical.

Frequency: 7%After team growth

One-time license wasn't enough

Users bought the $120 Mac-only license thinking they didn't need collaboration, but later realized they needed version history, cloud backup, or team features. Upgrading means paying the subscription on top of the license.

Frequency: 6%After 6-12 months

Industry moved to Figma

Designers who invested years learning Sketch found clients and employers increasingly requesting Figma files. Job listings specify Figma experience, making Sketch skills less marketable.

Frequency: 8%Over 2+ years

When Sketch Breaks Down

Specific scenarios where Sketch fails or underperforms.

Design file exceeds 50+ artboards

Large documents with many artboards cause severe performance degradation. Sketch becomes laggy, copying slows down, and even modern Macs struggle. Users must split files into multiple documents, breaking design system cohesion.

Team includes Windows users

The moment a Windows user joins the design team, Sketch becomes unusable as a collaboration platform. Teams either exclude Windows users from design work or migrate entirely to cross-platform tools like Figma.

Critical plugin loses maintenance

When a workflow-critical plugin is abandoned by its developer or breaks with an update, users lose essential functionality. The dwindling plugin developer community means replacements may not exist.

Need for advanced prototyping

When projects require complex interactions, animations, or user testing flows, Sketch's basic prototyping falls short. Users must add third-party tools like Principle, ProtoPie, or InVision, fragmenting the workflow.

Remote team needs real-time collaboration

Distributed teams working across time zones find Sketch's collaboration insufficient for real-time feedback and simultaneous editing. The delay in syncing changes creates version conflicts and communication overhead.

Developer handoff becomes complex

As projects scale, basic CSS snippets are insufficient. Development teams need detailed specifications, responsive breakpoints, and interaction documentation that Sketch doesn't provide natively, requiring additional tooling.