Browse all analyzed products with real user feedback patterns.
Browse all analyzed products with real user feedback patterns.
Complete pricing breakdown for Slack including all plans, hidden costs, and limitations.
Pricing score: 42/100
On the free plan you can only view and search the last 90 days of messages and files. Since August 26, 2024, Slack also permanently deletes free-workspace data older than one year on a rolling basis, so upgrading later cannot bring it back. Owners can only choose between keeping data for one year or deleting it after 90 days.
Licensing guides consistently describe Enterprise Grid (now sold as Enterprise) as having no downgrade path: workspaces are migrated into the org in full, and moving back to a single Business+ workspace is not a supported self-serve option. Treat a Grid migration as a long-term commitment and confirm exit terms with sales.
On June 17, 2025 Slack raised Business+ from $12.50 to $15 per user/month billed annually ($15 to $18 monthly), justified by bundled AI features and Salesforce integrations. Existing self-serve customers were moved to the new price at their first renewal after August 17, 2025, and turning AI off does not lower the bill.
The old $10/user Slack AI add-on is no longer sold; AI is now bundled by plan. Free and Pro get only basic AI (summaries, huddle notes) and a trial of Slackbot, while AI recaps, translations, file summaries and the full Slackbot agent require Business+ or Enterprise+. Teams that want AI for a few people must upgrade everyone.