Developers and online-first businesses switch for better API, global payment support, and deeper customization. Gain: 135+ currencies, extensive documentation, better fraud tools. Trade-off: No free POS hardware, more technical setup required.

Businesses wanting customer trust and brand recognition switch to PayPal. Gain: PayPal's 400M+ active users, buyer protection increases conversions. Trade-off: Higher fees for some transaction types, less elegant POS experience.

Busy restaurants switch for purpose-built features. Gain: Better KDS, tableside ordering, kitchen pacing analytics, restaurant-specific reporting. Trade-off: Requires Toast hardware, longer contracts, higher monthly costs.

Multi-location retail and restaurants switch for robust inventory and reporting. Gain: Advanced inventory across locations, better analytics, more flexibility. Trade-off: Higher monthly cost ($89+), steeper learning curve.

E-commerce businesses switch for better online-offline sync. Gain: Seamless inventory between online store and POS, superior e-commerce. Trade-off: Requires Shopify subscription, less robust for service businesses.

High-volume merchants switch for interchange-plus pricing. Gain: Lower effective rates for businesses doing $10K+/month, no monthly fees. Trade-off: Less polished interface, smaller ecosystem.