How to Cancel Vultr Account and Stop Billing
Quick answer
Destroy every active service, then close the account in the Console or via support. Stopping a server is not enough.
Most likely fix: Destroy all services
How to fix it
Try these in order — the most common fix is first.
1. Destroy all services
- Destroy instances, bare metal, Kubernetes, block storage, snapshots, backups and reserved IPs
- Pay any outstanding balance
Did this fix it?2. Close the account in the Console
- Log in and open the account cancellation page
- Continue the closing flow, give a reason and confirm
Did this fix it?3. Via support and data deletion
- Or contact Support to close the account
- Ask Support to delete your data under the Privacy Policy if wanted
Did this fix it?
Symptoms
Wanting to stop charges or delete the account.
Why it happens
- Stopped instances keep billing
- Active services block account closure
- Outstanding balance may block closure
This guide also covers
- cancel vultr
- vultr close account
- vultr delete account
- vultr refund
Still not working?
If Vultr keeps failing, you're not alone. See every Vultr problem users report or the alternatives people switch to.
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