// troubleshooting guide · writesonic

Writesonic Charged After Cancelling

Status
Ongoing
platforms:
Web
updated:
November 15, 2026
reports:
4
Method
how we research
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RUNBOOK · writesonic/charged-after-cancellation3 FIXES

// quick answer

Usually the subscription was never cancelled (only the account was deleted) or an annual plan renewed. Contact support with proof, then dispute with your bank.

Most likely fix: Check Billing

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Check Billing

    1. 01Sign in, open Settings > Billing
    2. 02See whether the plan shows active
    Did this fix it?
  2. FIX 2Email support

    1. 01Write to support@writesonic.com with the charge date and confirmation
    2. 02Ask for a refund in writing
    Did this fix it?
  3. FIX 3Dispute the charge

    1. 01Contact your card issuer
    2. 02Provide cancellation emails and Billing screenshots
    Did this fix it?

Symptoms

New charge after you thought you cancelled.

Why it happens

  • C-01Account deleted but billing active
  • C-02Annual auto-renewal with no reminder
  • C-03Cancellation not confirmed

// this guide also covers

  • writesonic charged after cancel
  • writesonic unauthorized charge

Still not working?

If Writesonic keeps failing, you're not alone. See every Writesonic problem users report or the alternatives people switch to.

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