// troubleshooting guide · writesonic
Writesonic Charged After Cancelling
- Status
- Ongoing
- platforms:
- Web
- updated:
- November 15, 2026
- reports:
- 4
- Method
- how we research
RUNBOOK · writesonic/charged-after-cancellation3 FIXES
// quick answer
Usually the subscription was never cancelled (only the account was deleted) or an annual plan renewed. Contact support with proof, then dispute with your bank.
Most likely fix: Check Billing
How to fix it
// try these in order, the most common fix is first
FIX 1Check Billing
- 01Sign in, open Settings > Billing
- 02See whether the plan shows active
Did this fix it?FIX 2Email support
- 01Write to support@writesonic.com with the charge date and confirmation
- 02Ask for a refund in writing
Did this fix it?FIX 3Dispute the charge
- 01Contact your card issuer
- 02Provide cancellation emails and Billing screenshots
Did this fix it?
Symptoms
New charge after you thought you cancelled.
Why it happens
- C-01Account deleted but billing active
- C-02Annual auto-renewal with no reminder
- C-03Cancellation not confirmed
// this guide also covers
- writesonic charged after cancel
- writesonic unauthorized charge
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