Constant ContactvsActiveCampaign

Saas52

Saas60

Score Comparison

Overall

Pricing

Usability

Performance

Support

Reliability

Onboarding

Mobile

Security

Integrations

Constant ContactActiveCampaign

Signals Comparison

Pricing

Constant Contact

Cancellation extremely difficult - must call during business hours(9/10)
No refunds on prepayments - even for hardship cases(10/10)
Expensive compared to modern alternatives(8/10)
SMS costs extra - overage fees for exceeding limits(5/10)
Auto-renewal charges without clear consent(8/10)

ActiveCampaign

Charged after cancellation - billing continues despite confirmation(10/10)
Now charges for ALL contacts including unsubscribed and bounced(9/10)
Cannot downgrade plans - stuck at higher tier forever(8/10)
Additional features like Conversations cost extra(7/10)

Support

Constant Contact

Lack of empathy and transparency from billing/support(8/10)

ActiveCampaign

Support quality declined dramatically - now takes days(8/10)

Usability

Constant Contact

Platform glitchy and slow to load(6/10)
Over the top for small businesses and nonprofits(5/10)
Formatting inconsistent across devices and email clients(5/10)

ActiveCampaign

Email editor has persistent formatting bugs(7/10)
Steep learning curve - not beginner friendly(6/10)
Automations don't behave as expected(7/10)
Documentation and tutorials outdated(5/10)
AI features buggy and don't work correctly(6/10)

Integrations

Constant Contact

Integrations leave much to be desired - relies on Zapier(6/10)

ActiveCampaign

Third-party integrations cumbersome to set up(5/10)

Customization

Constant Contact

Automation capabilities limited for advanced needs(6/10)

ActiveCampaign

No signals

Reliability

Constant Contact

Very strict about what you're allowed to send(5/10)

ActiveCampaign

No signals

Performance

Constant Contact

No signals

ActiveCampaign

Platform slowdowns when handling large datasets(6/10)

Pricing Comparison

Constant Contact

Lite

$12/mo

Users: 1 user

Storage: 1 GB

Limits: No automation, 1 user, basic features only, Constant Contact branding

No automation. Very limited features. Scales to ~$50/month at 2,500 contacts. SMS costs extra.

Standard

Popular

$35/mo

Users: 3 users

Storage: 10 GB

Limits: 3 users max, cancellation requires phone call, no refunds on prepayments

Jumps to $75/month at 2,500 contacts. Auto-renewal may charge without clear consent. SMS add-on extra.

Premium

$80/mo

Users: Unlimited

Storage: 25 GB

Limits: Expensive for what you get compared to competitors

Very expensive at scale. Overage fees if exceeding limits. Phone cancellation still required.

ActiveCampaign

Starter

$15/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic features only, no landing pages, no CRM, limited automation

Very limited. No landing pages, CRM, or advanced automation. Now charges for ALL contacts including unsubscribed. Annual commitment for best pricing.

Plus

Popular

$49/mo

Users: 3 users

Storage: Not specified

Limits: Limited CRM, basic reporting, some automation triggers locked

Costs scale rapidly: ~$160-200/mo at 5K contacts. Additional users cost extra. Many advanced features still require Pro tier.

Pro

$79/mo

Users: 5 users

Storage: Not specified

Limits: Phone support costs $79 extra. Some enterprise features locked.

Jumps to $320-400/mo at 5K contacts. Still no phone support without extra fee. Conversations feature costs additional.

Enterprise

$145/mo

Users: 10+ users

Storage: Not specified

Limits: Expensive for what you get. Custom pricing means less transparency.

Starting price only. Actual cost much higher based on contacts and add-ons. Annual commitment typically required.

Feature Comparison

Feature	Constant Contact	ActiveCampaign
Email
Email campaigns All plans
Email templates Library available
Automation
Marketing automation Standard+ only, basic
Visual automation builder Industry-leading
Advanced automation Limited capabilities
Marketing
Event marketing Unique feature
Landing pages Plus and above
SMS marketing Add-on from $10/mo
Support
Phone support Available, also needed to cancel
CRM
Built-in CRM Plus and above
Testing
A/B testing Subject lines, Standard+
A/B testing in automations Pro and above
Pricing
60-day free trial No credit card required
Online cancellation Must call to cancel
Refunds on prepayments No refund policy
Pay-per-email pricing Profile-based only
Competitive pricing 50%+ more expensive
Downgrade flexibility Cannot downgrade
Integrations
900+ integrations Native + Zapier
Audience
Advanced segmentation Pro and above

Signals Comparison

Pricing

Constant Contact

Cancellation extremely difficult - must call during business hours(9/10)
No refunds on prepayments - even for hardship cases(10/10)
Expensive compared to modern alternatives(8/10)
SMS costs extra - overage fees for exceeding limits(5/10)
Auto-renewal charges without clear consent(8/10)

ActiveCampaign

Charged after cancellation - billing continues despite confirmation(10/10)
Now charges for ALL contacts including unsubscribed and bounced(9/10)
Cannot downgrade plans - stuck at higher tier forever(8/10)
Additional features like Conversations cost extra(7/10)

Support

Constant Contact

Lack of empathy and transparency from billing/support(8/10)

ActiveCampaign

Support quality declined dramatically - now takes days(8/10)

Usability

Constant Contact

Platform glitchy and slow to load(6/10)
Over the top for small businesses and nonprofits(5/10)
Formatting inconsistent across devices and email clients(5/10)

ActiveCampaign

Email editor has persistent formatting bugs(7/10)
Steep learning curve - not beginner friendly(6/10)
Automations don't behave as expected(7/10)
Documentation and tutorials outdated(5/10)
AI features buggy and don't work correctly(6/10)

Integrations

Constant Contact

Integrations leave much to be desired - relies on Zapier(6/10)

ActiveCampaign

Third-party integrations cumbersome to set up(5/10)

Customization

Constant Contact

Automation capabilities limited for advanced needs(6/10)

ActiveCampaign

No signals

Reliability

Constant Contact

Very strict about what you're allowed to send(5/10)

ActiveCampaign

No signals

Performance

Constant Contact

No signals

ActiveCampaign

Platform slowdowns when handling large datasets(6/10)

Pricing Comparison

Constant Contact

Lite

$12/mo

Users: 1 user

Storage: 1 GB

Limits: No automation, 1 user, basic features only, Constant Contact branding

No automation. Very limited features. Scales to ~$50/month at 2,500 contacts. SMS costs extra.

Standard

Popular

$35/mo

Users: 3 users

Storage: 10 GB

Limits: 3 users max, cancellation requires phone call, no refunds on prepayments

Jumps to $75/month at 2,500 contacts. Auto-renewal may charge without clear consent. SMS add-on extra.

Premium

$80/mo

Users: Unlimited

Storage: 25 GB

Limits: Expensive for what you get compared to competitors

Very expensive at scale. Overage fees if exceeding limits. Phone cancellation still required.

ActiveCampaign

Starter

$15/mo

Users: 1 user

Storage: Not specified

Limits: 1 user, basic features only, no landing pages, no CRM, limited automation

Very limited. No landing pages, CRM, or advanced automation. Now charges for ALL contacts including unsubscribed. Annual commitment for best pricing.

Plus

Popular

$49/mo

Users: 3 users

Storage: Not specified

Limits: Limited CRM, basic reporting, some automation triggers locked

Costs scale rapidly: ~$160-200/mo at 5K contacts. Additional users cost extra. Many advanced features still require Pro tier.

Pro

$79/mo

Users: 5 users

Storage: Not specified

Limits: Phone support costs $79 extra. Some enterprise features locked.

Jumps to $320-400/mo at 5K contacts. Still no phone support without extra fee. Conversations feature costs additional.

Enterprise

$145/mo

Users: 10+ users

Storage: Not specified

Limits: Expensive for what you get. Custom pricing means less transparency.

Starting price only. Actual cost much higher based on contacts and add-ons. Annual commitment typically required.

Feature Comparison

Feature	Constant Contact	ActiveCampaign
Email
Email campaigns All plans
Email templates Library available
Automation
Marketing automation Standard+ only, basic
Visual automation builder Industry-leading
Advanced automation Limited capabilities
Marketing
Event marketing Unique feature
Landing pages Plus and above
SMS marketing Add-on from $10/mo
Support
Phone support Available, also needed to cancel
CRM
Built-in CRM Plus and above
Testing
A/B testing Subject lines, Standard+
A/B testing in automations Pro and above
Pricing
60-day free trial No credit card required
Online cancellation Must call to cancel
Refunds on prepayments No refund policy
Pay-per-email pricing Profile-based only
Competitive pricing 50%+ more expensive
Downgrade flexibility Cannot downgrade
Integrations
900+ integrations Native + Zapier
Audience
Advanced segmentation Pro and above