- Pick it if you are:
- Long-term personal storage buyers; Media collectors (video, music, photos)
- Top complaint:
- pCloud encryption costs extra on personal plans
- Price:
- Free plan, paid from $4.99/mo
- Pick it if you are:
- Privacy-focused individuals; Therapists, clinics and other HIPAA-covered practices
- Top complaint:
- Why is Sync.com so slow? Uploads and downloads crawl
- Price:
- Free plan, paid from $8/mo
Score Comparison
Signals Comparison
pCloud
- pCloud encryption costs extra on personal plans(7/10)
- pCloud refund only within 14 days, nothing for unused time(7/10)
- Is pCloud lifetime really lifetime?(6/10)
- pCloud always on sale: list prices are not real prices(4/10)
Sync.com
- Sync.com auto-renewed and won't refund(7/10)
- Sync.com intro discount ends: renewals cost more(6/10)
pCloud
- pCloud sync stuck or takes forever to start(7/10)
- pCloud Drive won't mount on Mac (system extension blocked)(7/10)
- pCloud shared link traffic limit reached(5/10)
- pCloud deletes files when you stop paying or go over quota(8/10)
Sync.com
- Sync.com not syncing or stuck on indexing(7/10)
- 'Your Sync folder is unexpectedly empty' error(6/10)
pCloud
- pCloud support slow, AI chat and no live agent(6/10)
- pCloud account suspended without explanation(8/10)
Sync.com
- Sync.com support is slow and email-based(6/10)
pCloud
- pCloud encryption flaws found by ETH Zurich researchers(6/10)
Sync.com
- Forgot Sync.com password: you may lose access to everything(9/10)
pCloud
- Why is pCloud so slow to upload?(6/10)
Sync.com
- Why is Sync.com so slow? Uploads and downloads crawl(8/10)
- No block-level sync: small edits re-upload the whole file(6/10)
pCloud
- pCloud Family plans are lifetime-only(4/10)
Sync.com
No signals
pCloud
No signals
Sync.com
- Cancelling Sync.com deletes your files (no downgrade to free)(8/10)
- Sync.com web panel slow and freezes(5/10)
pCloud
No signals
Sync.com
- No Sync.com Linux app(6/10)
- Few integrations and no Office editing in the browser(5/10)
pCloud
No signals
Sync.com
- Sync.com camera upload not working in the background(5/10)
Pricing Comparison
pCloud
Users: 1.0
Storage: Up to 10 GB
Limits: Encryption not included, 50 GB monthly link traffic, short file history, no extended file history, smaller storage than paid plans
Users: 1.0
Storage: 500 GB
Limits: No client-side encryption without the add-on
Users: 1.0
Storage: 500 GB
Limits: Encryption costs extra
Users: 1.0
Storage: 2 TB
Users: 1.0
Storage: 2 TB
Users: 1.0
Storage: 10 TB
Users: 1.0
Storage: 10 TB
Users: 1.0
Storage: 500 GB
Limits: pCloud may decline refunds on promotional purchases
Users: 1.0
Storage: 2 TB
Users: 1.0
Storage: 10 TB
Users: 1.0
Storage: 3 TB
Users: 5.0
Storage: 2 TB shared
Limits: Storage shared between all members
Users: 5.0
Storage: 10 TB shared
Users: 3.0
Storage: 1 TB per user
Limits: Minimum 3 seats
Users: 3.0
Storage: 2 TB per user
Limits: Minimum 3 seats
Users: 1.0
Limits: Some features (previews, sharing) don't work on encrypted files
Sync.com
Users: 1.0
Storage: 5 GB
Limits: 5 GB storage, short file history, no Microsoft Office previews in the web panel, no read-only team shared folders, link expiry and download limits are paid features
Users: 1.0
Storage: 1 TB
Limits: No custom branding, no HIPAA compliance
Users: 1.0
Storage: 1 TB
Limits: No custom branding, no HIPAA compliance
Users: 1.0
Storage: 5 TB
Limits: Single user, no admin console
Users: 1.0
Storage: 5 TB
Limits: Single user, no admin console
Users: 1.0
Storage: Unlimited
Limits: No custom branding, no HIPAA compliance
Users: 1.0
Storage: Unlimited
Limits: No custom branding, no HIPAA compliance
Storage: 1 TB per user
Limits: No custom branding, role-based access control or 2FA enforcement
Storage: 1 TB per user
Limits: No custom branding, role-based access control or 2FA enforcement
Storage: 2 TB per user
Limits: No phone support
Storage: 2 TB per user
Limits: No phone support
Storage: 10 TB per user
Storage: 10 TB per user
Feature Comparison
| Feature | pCloud | Sync.com |
|---|---|---|
| Pricing | ||
| Lifetime plans Owner's lifetime or 99 years | ||
| Security | ||
| Zero-knowledge end-to-end encryption All plans | ||
| Client-side (zero-knowledge) encryption Paid add-on on personal plans | ||
| Sync | ||
| Block-level (delta) sync Whole file re-uploads on every change | ||
| Virtual drive (pCloud Drive) | ||
| Selective folder sync | ||
| Selective sync | ||
| Online-only files (CloudFiles) macOS 13+ and Windows 10+ | ||
| Mobile | ||
| Automatic photo upload | ||
| Camera upload iOS and Android | ||
| Backup | ||
| Extended file history (up to 365 days) Paid add-on | ||
| Platforms | ||
| Linux desktop app Early-access WebDAV only | ||
| Sharing | ||
| Password-protected links | ||
| Family plan Lifetime only | ||
| Compliance | ||
| HIPAA compliance Solo and Teams plans | ||
| Media | ||
| Built-in media player | ||
| Collaboration | ||
| Online document editing | ||
| Office document editing No built-in editor like Google Docs or Office Online | ||
| Support | ||
| Live chat support Email tickets; phone on Teams 10TB | ||
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