After Effects Preview Not Playing or RAM Preview Slow

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Ongoing Windows, macOS Updated November 14, 2026Based on 4 user reportsHow we research

Quick answer

RAM preview stutters or stops when frames are heavy, RAM is under-reserved or resolution is too high. Lower preview resolution, reserve more RAM for other apps and purge the cache first.

Most likely fix: Lower resolution and cache before playback

How to fix it

Try these in order — the most common fix is first.

  1. 1. Lower resolution and cache before playback

    1. Set the Composition panel Resolution/Down Sample Factor to Half or Quarter
    2. In the Preview panel, set Resolution to Auto or a lower value
    3. For short work areas, set preview to cache before playback
    4. Shrink the work area to the section you are testing
    Did this fix it?
  2. 2. Rebalance RAM and purge caches

    1. Go to Edit > Preferences > Memory & Performance
    2. Adjust 'RAM reserved for other applications' (raise it if the system is starved)
    3. Choose Edit > Purge > All Memory & Disk Cache
    4. Restart After Effects and preview again
    Did this fix it?
  3. 3. Check footage, power and display

    1. Transcode heavy footage (MXF, long-GoP) to ProRes or DNxHR and relink
    2. Check OS power settings; some apps throttle the CPU during preview
    3. Try 60 Hz display refresh or a smaller AE window on 4K screens
    4. Update After Effects to the latest build and send logs via Help > Reveal Logging File if it persists
    Did this fix it?

Symptoms

RAM preview caches a few frames and stops, plays below real time, freezes, or the green cache bar never fills.

Why it happens

  • Comp or preview resolution too high for the effects used
  • Too little RAM left for other applications under Memory & Performance
  • Heavy effects, recursive expressions or long-GoP footage (e.g. MXF/MPEG-2)
  • Display refresh rate or very large 4K window slowing redraw
  • Version-specific bugs (AE 22.5 stopped after ~5 frames, fixed in 23.0)

This guide also covers

  • after effects preview not playing
  • after effects ram preview slow
  • ram preview not working after effects
  • after effects preview stuttering

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