beehiiv Import Subscribers Failed
Quick answer
Failed or partial beehiiv CSV imports are usually caused by the Email column not being first, blank email cells, reserved field names, or Excel export format. Check Settings > Subscribers Import for rejected counts.
Most likely fix: Fix the CSV
How to fix it
Try these in order — the most common fix is first.
1. Fix the CSV
- Move the Email column to column A and remove blank rows
- Rename reserved columns, for example city to import_city
- Re-save the file from Google Sheets as CSV
Did this fix it?2. Check import status
- Go to Settings > Subscribers Import
- Compare uploaded, accepted and rejected counts
Did this fix it?3. Complete Stripe identity verification
- Importing more than 10 subscribers requires Stripe Identity Verification
- Finish verification and retry
Did this fix it?4. Contact support
- If an import stays Queued or Processing, use the help chatbot to open a ticket
Did this fix it?
Symptoms
Import shows Failed, 'not valid' file, or far fewer subscribers than your file.
Why it happens
- Email is not the leftmost column or has blank cells
- CSV has reserved field names such as city
- Excel produced an incompatible CSV
- Duplicates, invalid addresses and inactive emails are removed automatically
- Identity verification required above 10 subscribers
This guide also covers
- beehiiv import subscribers failed
- beehiiv csv import error
- beehiiv import not working
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