Cinema 4D License Not Found or No Offline License Found

How to fix it

Try these in order — the most common fix is first.

1. 1. Check the connection and log in on the website

   Copy steps
   1. Log in at my.maxon.net in a browser
   2. Check firewall or VPN is not blocking Maxon domains
   3. Retry login from Cinema 4D
   Did this fix it? Yes No

2. 2. Update the Maxon App

   Copy steps
   1. Install the newest Maxon App
   2. Restart Cinema 4D from the Maxon App
   Did this fix it? Yes No

3. 3. Reset preferences

   Copy steps
   1. Quit Cinema 4D
   2. Delete the Cinema 4D preferences folder along with the machines and teamrender .prf files
   3. Launch Cinema 4D again so they are re-created and the license manager reappears
   Did this fix it? Yes No

4. 4. Try the other licensing method

   Copy steps
   1. For R25 and newer, the Maxon App method is recommended
   2. If it fails, try the Maxon Account license method
   Did this fix it? Yes No

Symptoms

Cinema 4D asks you to log in, shows 'No Offline License Found' or a license manager error, or opens as unlicensed.

Why it happens

• Network, firewall or proxy blocking the MyMaxon login
• Not signed in to the Maxon App or wrong account
• Corrupted preferences or license files
• Using a licensing method not matching your version

This guide also covers

• maxon app license not found
• cinema 4d no offline license found
• cinema 4d license error

The same problem in other apps

All login, account & activation guides →

• Maya License Error: License Check-Out Failed or Not Obtained (Maya)
• Houdini Licenses Just Stopped Working (Houdini)
• 3ds Max License Error or Sign-In Failed (3ds Max)
• Unity License Activation Failed (Unity)

Other Cinema 4D errors

• Cinema 4D Sign In OK, Waiting for Maxon App
• Cinema 4D Crashes on Startup
• Redshift Missing or Not Loading in Cinema 4D
• Redshift Error: Missing or Corrupted Shader Kernel
• Redshift Out of VRAM in Cinema 4D
• Redshift Stuck on Initializing OptiX RT
• Cinema 4D Viewport Slow or Laggy
• Cinema 4D Crashes While Rendering