Confluence PDF Export Not Working

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Ongoing Cloud Updated November 14, 2026Based on 4 user reportsHow we research

Quick answer

PDF exports fail or show blank macros mostly on pages with Forge macros, many Jira macros or iframes. Reduce macros, export to Word, or ask support for the legacy export.

Most likely fix: Reduce macros

How to fix it

Try these in order — the most common fix is first.

  1. 1. Reduce macros

    1. Remove or reduce Jira issue macros on the page
    2. Export again
    Did this fix it?
  2. 2. Export to Word instead

    1. Open ... menu on the page
    2. Choose Export to Word
    Did this fix it?
  3. 3. Ask for the legacy PDF export

    1. Identify whether the missing macro is Forge, Connect or built-in
    2. Check the app vendor's status page
    3. Ask Atlassian support to switch your site to the legacy PDF export
    Did this fix it?

Symptoms

Something went wrong message, a timeout, or exported PDFs with spinners or missing macro content.

Why it happens

  • Forge macros not fully supported in the new PDF export
  • Many legacy Jira issue macros causing timeouts
  • iframe content not rendered
  • Third-party app outages

This guide also covers

  • confluence pdf export not working
  • confluence export pdf missing macros
  • confluence pdf something went wrong

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