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Complete pricing breakdown for Constant Contact including all plans, hidden costs, and limitations.
Pricing score: 30/100
User limit: 1 user
Storage: 1 GB
User limit: 3 users
Storage: 10 GB
User limit: Unlimited
Storage: 25 GB
Constant Contact has strict no-refund policy on prepayments. Users report being charged $796+ after attempting to cancel and being denied refunds. Even documented hardship cases (hospitalization) were denied refunds despite repeated requests.
Constant Contact makes cancellation very difficult by requiring customers to phone during Eastern business hours. No online cancellation option. Users report long hold times and difficulty reaching anyone to cancel.
Pricing is described as 'really expensive' and one of Constant Contact's biggest detriments. Costs increase sharply with contacts. ActiveCampaign costs 50% less at 1000 contacts ($15 vs $30/month).
Users report being charged early renewal fees without consent and denied refunds. Automatic renewal catches users off guard. Proactive cancellation vigilance required.
SMS marketing is an add-on starting at $10/month for 500 messages. Going over monthly email limits incurs overage fees of $0.002 per email. Hidden costs add up.