Copper Pricing
Complete pricing breakdown for Copper including all plans, hidden costs, and limitations.
Pricing score: 50/100
Plans & Pricing
- Google Workspace integration
- Contact management
- Pipeline management
- Mobile apps
- Email tracking
User limit: Unlimited users
Storage: Not specified
- All Starter features
- Task automation
- Pipelines (multiple)
- Google Sheets integration
User limit: 3 users maximum
Storage: Not specified
- All Basic features
- Workflow automation
- Bulk email
- Reporting & analytics
- Integrations
- Lead scoring
User limit: Unlimited users
Storage: Not specified
- All Professional features
- Advanced reporting
- Goal tracking
- LinkedIn integration
- Priority support
User limit: Unlimited users
Storage: Not specified
Pricing Issues Reported by Users
Auto-renewal charges continue even after cancellation attempts
Multiple users report being charged annual fees after attempting to cancel, with no account usage for over a year. Refund requests are refused. The billing and cancellation process is described as rigid and inflexible, especially for long-time customers.
Basic plan limited to only 3 users with minimal features
Copper's Basic plan has an arbitrary 3-user cap that forces growing teams to upgrade. The Basic plan lacks essential features, pushing users to Professional tier at $59/user/month. Users report the basic plan is 'not good enough' for actual business use.