D-ID Pricing & Free Plan Limits
Complete pricing breakdown for D-ID including all plans, hidden costs, and limitations.
Pricing score: 45/100
Is D-ID free?
Yes — the Trial plan costs nothing. Paid plans start at $5.90/month (Lite).
Free plan limits
- Users: 1 user
- Storage: 3 minutes
- 3 min total, watermarked, no API, expires in 14 days
Watch out: Very limited - essentially demo only
Plans & Pricing
User limit: 1 user
Storage: 3 minutes
User limit: Unlimited
Storage: Custom
User limit: 1 user
Storage: 10 minutes/month
User limit: 1 user
Storage: More minutes
User limit: 1 user
Storage: High volume
Pricing Issues Reported by Users
Auto-renewal traps with no refund policy
Membership auto-renews and customer service refers users to a 15-page agreement where fine print states auto-renewed memberships will not be refunded. Users report being charged for services they tried to cancel, with no recourse.
$5.99/month only gives 10 minutes with watermark
The $5.99/month Lite plan only provides 10 minutes of video with a D-ID watermark. An hour of video costs $300 and still includes a watermark. The 'budget' pricing is misleading when actual usage costs are calculated.
$108/month to unlock essential features
D-ID constantly pushes customers to pay more by locking essential features behind an extra $108 per month. The low entry price is deceptive when real functionality requires significant upgrades.
Charged multiple times due to system errors
Users report being charged multiple times due to system errors when creating videos. Billing issues compound with poor support response, leaving users paying for errors they didn't cause.