Descript Out of Media Hours or AI Credits

Share
Workaround available All Updated November 13, 2026Based on 3 user reportsHow we research

Quick answer

Monthly media hours and AI credits do not roll over. Creator and Business can buy top-ups or wait for the reset.

Most likely fix: Buy top-ups

How to fix it

Try these in order — the most common fix is first.

  1. 1. Buy top-ups

    1. Go to Settings > Plan > Add top ups (Creator and Business)
    2. Media hours: 5 for $25, 20 for $80, 50 for $150; AI credits: 350 for $35, 1,000 for $80, 4,000 for $200 (Oct 2025 prices)
    3. Monthly quota is used first, top-ups expire after 12 months
    Did this fix it?
  2. 2. Spend fewer credits

    1. Pick cheaper models in the AI tools panel
    2. Reuse files via import from other projects (beta) so they do not use media minutes
    3. Keep AI effects off until the final pass
    Did this fix it?

Symptoms

Descript says you have used your media hours or AI credits.

Why it happens

  • Monthly quota reached
  • Free plan credits are one-time
  • Heavy AI use (Studio Sound, Underlord, generation)

This guide also covers

  • descript media hours used up
  • descript ai credits ran out
  • descript top up

Still not working?

If Descript keeps failing, you're not alone. See every Descript problem users report or the alternatives people switch to.

We build software. Any software.

Paying for apps that don't quite fit? We build exactly what you need.

We're a small team of developers who build custom software fast. Not just tools like Descript: web and mobile apps, games, desktop software, AI tools, internal tools: whatever you have in mind. We build and run our own products too: booking platforms, games, learning apps. See our work

  • Web apps & SaaS
  • Mobile apps (iOS & Android)
  • Games
  • Desktop software
  • AI tools & automations
  • Internal tools & dashboards
  • Client portals & booking
  • Your own version of any tool
  • ✓ Free 15-min call to scope it
  • ✓ Price agreed up front
  • ✓ Your data, your code
Fixed it? Share this guide

The same problem in other apps

All plan limits, paywalls & watermarks guides →

Other Descript errors

All 10 Descript errors and fixes →