Descript Project Won't Load or Stuck

How to fix it

Try these in order — the most common fix is first.

1. 1. Fix browser storage

   Copy steps
   1. Free at least 20 GB disk space and close other tabs
   2. Bookmark the web editor for persistent storage
   3. In Chrome/Edge: Settings > Privacy and security > Site settings > View permissions and data stored across sites, make sure descript.com is not cleared on close
   Did this fix it? Yes No

2. 2. Use the desktop app

   Copy steps
   1. Open the project in the desktop app
   2. If it still fails contact support with the project link and exact error
   Did this fix it? Yes No

Symptoms

Project stays on loading, will not open, or the web editor stalls.

Why it happens

• Low disk space or browser storage quota
• Site data cleared on close
• Missing or corrupted file

This guide also covers

• descript project won't load
• descript stuck loading
• descript quotaexceeded

The same problem in other apps

All not loading, error messages & connection guides →

• Premiere Pro Error Compiling Movie (Adobe Premiere Pro)
• DaVinci Resolve "GPU Memory Is Full" Error (DaVinci Resolve)
• ElevenLabs Unusual Activity Detected Error (ElevenLabs)

Other Descript errors

• Descript Export Failed Error
• Descript Export Button Greyed Out
• Descript Only Exports 720p
• Descript Audio Out of Sync
• Descript Transcription Not Working
• Descript Project Not Saving or Edits Missing
• Descript Slow or Crashing
• Descript Out of Media Hours or AI Credits