ElevenLabs quota_exceeded API Error
Quick answer
quota_exceeded means the account behind the API key lacks credits for the request. Check the key belongs to the account you are looking at, then add credits or upgrade.
Most likely fix: Check which account owns the key
How to fix it
Try these in order — the most common fix is first.
1. Check which account owns the key
- Open elevenlabs.io > profile > API keys
- Compare with the key configured in your app or platform
- Check the balance on that exact account
Did this fix it?2. Check the balance by API
- Call GET /v1/user/subscription with your key
- Compare character_limit with character_count
Did this fix it?3. Add credits
- Buy pay-as-you-go credits or upgrade the plan
- Legacy Creator and higher plans can enable usage-based billing
Did this fix it?4. Reduce spend
- Use Flash models for development
- Cache audio instead of regenerating the same text
Did this fix it?
Symptoms
API returns a quota exceeded or 'credits remaining' error even though the dashboard may look fine.
Why it happens
- Credits really used up
- API key belongs to a different account or workspace
- Integration (for example Vapi) uses your own key whose quota ran out
- Request needs more credits than remain, such as a long text with 3 credits left
This guide also covers
- elevenlabs quota_exceeded
- elevenlabs quota exceeded error
- elevenlabs api credits error
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