Evernote App Not Opening or Crashing
Workaround available Windows, Mac, iOS, Android, Web Updated October 21, 2026
Quick answer
If Evernote won't open or keeps crashing, update to the latest version, sign out and restart, and as a last resort reinstall — but first confirm your notes are on Evernote Web, because unsynced local notes are deleted on reinstall.
Most likely fix: Update Evernote.
Symptoms
Evernote crashes on launch, hangs on the loading screen, or closes when opening certain notes.
Why it happens
- Outdated app version
- Corrupted local data or cache
- Browser issues (Evernote Web)
- OS incompatibility
How to fix it
Try these in order — the most common fix is first.
1. Update Evernote
- Install the latest version from evernote.com or your app store
2. Sign out, reboot and sign in
- Sign out of the app
- Restart the device
- Sign back in
3. Reinstall safely
- Sync and confirm all notes are visible on Evernote Web
- Copy any unsynced notes elsewhere
- Uninstall, restart, and install the latest version
4. Fix Evernote Web loading
- Clear browser cache
- Update the browser or try another one
- Sign out and back in
This guide also covers
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