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Figma Says Offline or Unsaved Changes

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Workaround available Web, desktop Updated November 13, 2026Based on 4 user reportsHow we research

Quick answer

Figma shows you as offline when the connection is blocked. Check VPN/proxy, back up with Save local copy, and only then clear the cache.

Most likely fix: Back up first

How to fix it

Try these in order — the most common fix is first.

  1. 1. Back up first

    1. File > Save local copy
    2. Do not clear cache while changes are unsynced, it deletes them
    Did this fix it?

  2. 2. Fix the connection

    1. Test on a mobile hotspot
    2. Turn off VPN or proxy
    3. Update your browser
    Did this fix it?

  3. 3. Reopen the file

    1. Open in an incognito window
    2. Accept the prompt to sync offline changes
    Did this fix it?

  4. 4. Escalate

    1. Check status.figma.com
    2. Report with the file URL and error ID
    Did this fix it?

Symptoms

Offline cloud icon with an X, unable to connect, changes not saving or reverting.

Why it happens

  • VPN, proxy or firewall blocking Figma
  • Outdated or unsupported browser
  • Browser extension interfering
  • Cache cleared before changes synced
  • Platform incident

This guide also covers

  • figma offline
  • figma unsaved changes
  • figma not saving

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