How to Cancel Fly.io: Delete an App, Stop Billing and Delete Your Account
Quick answer
Fly has no subscription to cancel. Run fly apps destroy to stop charges, or scale to zero to keep the app, then delete the account in settings.
Most likely fix: Stop paying for an app
How to fix it
Try these in order — the most common fix is first.
1. Stop paying for an app
- Run fly apps destroy <app-name> (removes Machines, volumes, snapshots, IPs, secrets, images; copy data out first)
- Or run fly scale count 0 to stop compute but keep the app (volumes and rootfs still bill)
Did this fix it?2. Delete your account
- Dashboard: Account > Settings > Delete Account
- Leave or delete non-personal organizations, delete or leave apps, remove certificates and extensions
- Click Delete (email requests are not processed)
Did this fix it?3. Billing questions
- Refunds for accidental compute or attack-driven bills: email billing@fly.io
Did this fix it?
Symptoms
You want to stop being charged or remove your Fly.io account.
Why it happens
- Volumes keep billing while detached or attached to stopped Machines
- Stopped Machines still cost $0.15/GB/mo for rootfs
- Account deletion is blocked until organizations, apps, certificates and extensions are removed
This guide also covers
- cancel fly.io
- delete fly.io account
- fly apps destroy
- fly.io stop billing
Still not working?
If Fly.io keeps failing, you're not alone. See every Fly.io problem users report or the alternatives people switch to.
We build software. Any software.
Paying for apps that don't quite fit? We build exactly what you need.
We're a small team of developers who build custom software fast. Not just tools like Fly.io: web and mobile apps, games, desktop software, AI tools, internal tools: whatever you have in mind. We build and run our own products too: booking platforms, games, learning apps. See our work
- Web apps & SaaS
- Mobile apps (iOS & Android)
- Games
- Desktop software
- AI tools & automations
- Internal tools & dashboards
- Client portals & booking
- Your own version of any tool
- ✓ Free 15-min call to scope it
- ✓ Price agreed up front
- ✓ Your data, your code
The same problem in other apps
All billing, cancellation & refunds guides →
Railway Services Stopped: Trial Credits Ran Out (Railway)
How to Cancel Render and Delete Services (Render)
How to Cancel Cloudflare Subscription (Pro, Business, Add-ons) (Cloudflare)
DigitalOcean Unexpected Bill: Charged for Deleted or Powered-Off Droplets (DigitalOcean)
How to Cancel Heroku and Stop Billing (Heroku)
Other Fly.io errors
- Fly.io: The app is not listening on the expected address and will not be reachable by fly-proxy
- Fly.io 502 Bad Gateway
- Fly.io 503 Service Unavailable
- Fly.io Health Checks Failing
- Fly.io Machines Stopping or Not Starting (Auto-Stop)
- Fly.io Out of Memory (OOM Killed)
- Fly.io Deploy Failed: Waiting for Depot Builder, Registry 401, Too Many Requests
- Fly.io Certificate Not Issuing or Custom Domain Not Working