How to Cancel Render and Delete Services

How to fix it

Try these in order — the most common fix is first.

1. 1. Stop the workspace plan fee

   Copy steps
   1. Workspace > Billing
   2. Change the plan to Hobby (plan changes can be made at any time per Render docs)
   Did this fix it? Yes No

2. 2. Delete or suspend every paid service

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   1. Open each web service, worker, cron job, static site
   2. Settings > Delete Service (or Suspend to pause billing)
   Did this fix it? Yes No

3. 3. Delete datastores

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   1. Open each Postgres and Key Value instance
   2. Back up first with pg_dump, then Settings > Delete Database
   Did this fix it? Yes No

4. 4. Delete the workspace (optional)

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   1. After everything is removed, Workspace Settings > delete workspace
   2. Refund terms are not documented, contact support via a dashboard ticket if charged unexpectedly (unverified)
   Did this fix it? Yes No

Symptoms

Charges continue after you downgrade, or you are unsure how to stop billing.

Why it happens

• Compute billing is separate from the workspace plan fee
• Paid Postgres and Key Value bill until deleted
• Deleting data is permanent

This guide also covers

• cancel render
• render cancel subscription
• delete render service
• render refund

The same problem in other apps

All billing, cancellation & refunds guides →

• Railway Services Stopped: Trial Credits Ran Out (Railway)
• How to Cancel Fly.io: Delete an App, Stop Billing and Delete Your Account (Fly.io)
• Vercel Unexpected Bill: Why Usage Charges Spiked (Vercel)
• DigitalOcean Unexpected Bill: Charged for Deleted or Powered-Off Droplets (DigitalOcean)
• How to Cancel Heroku and Stop Billing (Heroku)

Other Render errors

• Render Free Instance Spins Down: Slow First Request
• Render "No Open Ports Detected" Deploy Error
• Render Build or Service Out of Memory
• Render Build Failed: Exited With Status 1
• Render Free Postgres Expired or Deleted
• Render 502 Bad Gateway Error
• Render Custom Domain Verification or SSL Pending
• Render Health Check Failed or Deploy Timed Out