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Complete pricing breakdown for Heroku including all plans, hidden costs, and limitations.
Pricing score: 35/100
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Heroku permanently removed all free tiers in November 2022, citing 'extraordinary effort managing fraud and abuse.' The lowest option is now Eco dynos at $5/month with sleep after 30 minutes. This killed Heroku for hobby projects, students, and startups that relied on free hosting.
Capterra reviews consistently note costs 'get really expensive really fast.' Basic dynos start at $7/month but Standard-1X is $25/month, and Performance dynos reach $250-500/month. Multiple dynos, databases, and add-ons compound rapidly. Companies outgrowing Heroku face steep bills.
Trustpilot reviews report being charged for months while believing they used the free version, and continuing to be billed even after deleting accounts and projects. Some users were blocked from accounts while monthly charges continued, unable to contact support to remove credit cards.
The cheapest Eco plan ($5/month for 1000 hours) has dynos that sleep after 30 minutes of inactivity. First requests after sleep take 10-30 seconds to wake up. For always-on apps, Basic dynos at $7/month are the minimum, making the $5 'entry point' misleading.
Heroku only accepts credit card billing on a monthly basis. No PayPal, ACH, wire transfers, or annual billing options are available. This limits accessibility for international developers and organizations with different payment requirements.