iCloud 'Verification Failed: Error Connecting to Apple Account Server'

How to fix it

Try these in order — the most common fix is first.

1. 1. Check Apple System Status

   1. Open apple.com/support/systemstatus and look at Apple Account / iCloud Account & Sign In
   Did this fix it? Yes No

2. 2. Switch networks

   Copy steps
   1. Turn off VPN
   2. Try another Wi-Fi network or cellular data
   3. Settings > Cellular: make sure cellular data is on for Settings if you sign in away from Wi-Fi
   Did this fix it? Yes No

3. 3. Set date and time automatically

   Copy steps
   1. iPhone: Settings > General > Date & Time > Set Automatically
   2. Mac: System Settings > General > Date & Time > Set time and date automatically
   Did this fix it? Yes No

4. 4. Use a verification code

   Copy steps
   1. On another trusted device: Settings > your name > Sign-In & Security > Two-Factor Authentication > Get Verification Code
   2. Enter your password followed by the code if no code field appears
   Did this fix it? Yes No

5. 5. Update and reset network settings

   Copy steps
   1. Settings > General > Software Update
   2. If it still fails: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings
   Did this fix it? Yes No

Symptoms

Signing in to iCloud fails with 'Verification Failed: There was an error connecting to the Apple Account server' (older devices say 'Apple ID server').

Why it happens

• Apple sign-in servers down
• Wi-Fi or VPN blocking Apple servers
• Incorrect date, time or time zone
• Outdated iOS or macOS
• Account locked after too many attempts

This guide also covers

• verification failed error connecting to apple id server
• error connecting to apple account server
• icloud sign in verification failed
• can't sign in to icloud

The same problem in other apps

All login, account & activation guides →

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