// troubleshooting guide · apple keynote
Keynote Remote Not Working on iPhone
- Status
- Workaround available
- platforms:
- macOS, iOS, iPadOS
- updated:
- November 15, 2026
- reports:
- 4
- Method
- how we research
RUNBOOK · keynote/remote-not-working4 FIXES
// quick answer
When the iPhone can't find or link to Keynote on the Mac, enable Remotes in Keynote settings, put both on the same Wi-Fi, allow Local Network access, let Keynote through the firewall, and delete and re-link the old pairing.
Most likely fix: Enable Remotes on the Mac
How to fix it
// try these in order, the most common fix is first
FIX 1Enable Remotes on the Mac
- 01Open Keynote on the Mac and choose Keynote > Settings > Remotes
- 02Check Enable and leave the window open
Did this fix it?FIX 2Check network and Local Network access
- 01Connect both devices to the same Wi-Fi network
- 02On iPhone go to Settings > Privacy & Security > Local Network and turn on Keynote
Did this fix it?FIX 3Allow Keynote through the firewall
- 01On the Mac open System Settings > Network > Firewall > Options
- 02Set Keynote to Allow incoming connections
Did this fix it?FIX 4Delete the old pairing and link again
- 01On iPhone open Keynote, tap the Remote button and tap Devices
- 02Delete the old Mac and add it again, then confirm the code on the Mac
Did this fix it?
Symptoms
The iPhone Keynote app shows 'can't find Keynote', the Mac never appears under Remote, the link code doesn't work, or the remote stopped working after a macOS or iOS update.
Why it happens
- C-01Remotes not enabled in Keynote on the Mac
- C-02Devices on different Wi-Fi networks or a guest network
- C-03Local Network permission turned off on iPhone
- C-04Mac firewall blocking Keynote
- C-05Stale pairing after an OS update
// this guide also covers
- keynote remote not working
- keynote remote not connecting
- keynote remote can't find mac
- use iphone as keynote remote
- keynote remote after update
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