Krisp Problems & Issues
Real user-reported problems, complaints, and limitations for Krisp. Based on analysis of 17 signals.
Overall score: 54/100
Issues by Category
Krisp Charged Me Without Notice - Auto-Renewal Complaints
The most common 2025-2026 Trustpilot complaint: annual plans renew with no reminder email, charges appear after users thought they cancelled, and some refunds or prorations are refused. Some reviewers did get refunds after contacting support@krisp.ai, so outcomes vary.
Refund Requests Refused
Multiple users report being refused refunds for year-long subscriptions they never used, even after trying to cancel for months. One user was charged a 6€ fee on refunds that Krisp refused to explain. The refund policy appears stricter than advertised.
Why Is Krisp So Expensive? $16/Month Unless You Pay Yearly
Core costs $8/user/month billed annually or $16 month-to-month; Advanced is $15 annually or $30 monthly. Users who only want noise cancellation question paying a meeting-AI subscription when Zoom, Teams and Discord include free noise suppression.
Krisp Free Plan Hard to Find - Pricing Page Shows Only a 7-Day Trial
The 2026 pricing page lists a 7-day free trial (no card) followed by Core and Advanced paid plans; the old 60-minute-per-day free tier is no longer shown. Users on Trustpilot say the 'free' app turned paid, while Krisp replies that a free tier still exists - the limits are no longer published.
AppSumo Lifetime Deal Users Downgraded to Free Features
In 2025 several AppSumo lifetime-deal buyers said their 'Pro' plan now only gets free-plan features. Krisp's founder replied the deal only ever covered noise cancellation (still unlimited) and offered a discounted upgrade for the AI meeting features, which reviewers rejected.
Lost Meeting Transcriptions
Users report poor transcription reliability, with one user noting that of 9 meetings using Krisp, only 3 kept their transcriptions. Meetings appear to be lost entirely with no way to recover them. For users relying on transcripts for work documentation, this data loss is devastating.
Software Crashes 1-2 Times Weekly
Users report the software crashes about 1-2 times per week, causing interruptions during important calls. Many encounter bugs that cause the software to crash unexpectedly or files to become corrupted. For remote workers relying on Krisp for every meeting, this unreliability is a serious concern.
M1 Mac Performance Issues - Force Quit Required
Some users report Krisp 'randomly destroys' their M1 MacBook, requiring force quit to get the computer back to normal. The app can cause severe performance degradation on Apple Silicon Macs, making the system unresponsive.
Krisp Updates Make Transcripts and Summaries Worse
A June 2026 review reports glitches, audio artifacts and worse transcripts after an update; others say they cannot choose which meeting gets recorded or lose access to their own calls and are told to request access.
Krisp Makes My Voice Sound Robotic or Muffled
Aggressive suppression can make voices sound robotic, tunnel-like or clipped; a June 2026 reviewer says it filters out 's' and 'sh' sounds. Discord community threads report the same robotic or cut-out voice with Discord's Krisp toggle.
Voice Cutting Out Since Updates
Users report voice cutting out and sometimes not picking up anything at all since recent updates. The noise cancellation becomes so aggressive it removes the speaker's voice along with the background noise.
Krisp Uses Too Much Memory and CPU on Mac
Recent Trustpilot reviews (May-Jul 2026) describe Krisp using about 1.4 GB of RAM on a Mac even on standby and being very resource-heavy while screen sharing in Teams. Long sessions can cause choppy audio, and Discord's built-in Krisp switches itself off when CPU is overloaded.
Fails in Very Loud Environments
Krisp falls short in very loud environments like construction zones or busy restaurants. While it handles moderate background noise well, extreme noise levels still come through, defeating the purpose for users in chaotic environments.
AI Transcription Misses Critical Information
The transcription and note-taking features are described as 'spotty at best,' often missing critical information from meetings. Users needing accurate transcripts must still take manual notes or use a dedicated transcription service.
Bluetooth Headsets Drop to Mono, Low-Quality Audio With Krisp
Krisp works with Bluetooth headsets and AirPods, but once the headset mic is in use the audio switches to mono and Krisp caps speaker quality at 16 kHz, even on devices that support HD voice. On Windows you must pick the 'Hands-Free AG Audio' version of the device for both mic and speaker or calls misbehave.
Krisp Hard to Uninstall and Keeps Starting With the Computer
Reviewers in 2025-2026 call Krisp intrusive: it relaunches at login, a bundled calendar component loaded at Windows startup with no off switch, and removing it fully needs the separate Krisp Uninstaller because it installs virtual audio drivers.
Poor Customer Support Response Times
Users report poor customer support, struggling with slow response times and issues regarding billing and feature reliability. Some users wait days or weeks for responses to critical issues, leaving problems unresolved for extended periods.
Regret Patterns
Common reasons users regret choosing Krisp.
Charged for annual subscription without notification
Users discover unexpected charges on their cards because Krisp stopped sending renewal notifications. By the time they notice, they're locked into another year with refunds refused.
Realized transcription unreliable after depending on it
Users rely on Krisp for meeting documentation only to discover transcripts randomly disappear. One user lost 6 of 9 meeting transcripts with no recovery option.
Bluetooth headset sounds worse through Krisp
Users route AirPods or Bluetooth headsets through Krisp and find call audio turns mono and low-fidelity, because Bluetooth uses its headset profile and Krisp caps speaker audio at 16 kHz.
Free trial ended and the 'free' app became paid
Users who installed Krisp as a free noise canceller find the pricing page now offers only a 7-day trial before Core or Advanced, and feel the free product was taken away.
M1 Mac performance issues made computer unusable
Apple Silicon Mac users experience Krisp causing system freezes requiring force quit. The app that was supposed to improve calls ends up making the entire computer unresponsive.
Cancellation didn't stop charges
Users cancel subscription through settings but continue being charged. When contacting support for refunds, they face delays and refusals, with some charged unexplained fees.
App became intrusive and hard to remove
Krisp starts with the computer, added a calendar component and calendar events some users never asked for, and needs a separate uninstaller to remove its audio drivers.
When Krisp Breaks Down
Specific scenarios where Krisp fails or underperforms.
Using Bluetooth headsets or AirPods
Krisp works, but the headset drops to mono and speaker audio is capped at 16 kHz while the mic is active. On Windows, choosing the stereo instead of 'Hands-Free AG Audio' device breaks calls.
Extremely loud environments (construction, restaurants)
While excellent for moderate noise, Krisp falls short in very loud environments. Construction noise, busy restaurants, and similar extreme situations still bleed through.
Critical meetings requiring reliable transcription
Transcription reliability is poor - users report losing most meeting transcripts with no recovery option. For important meetings needing documentation, use a dedicated transcription service.
Running on M1/M2 MacBooks for extended periods
Some Apple Silicon Mac users experience severe performance degradation requiring force quit. Extended use can make the entire system unresponsive, defeating productivity gains.
After the 7-day free trial
The pricing page only lists a 7-day trial before paid plans, so users who expected a free noise canceller have to pay $8-16/month to keep using it.
Attempting to cancel and get refund
Cancellation process is problematic - users report continued charges after cancellation and refused refunds. Billing disputes require extensive back-and-forth with support.
Screen sharing in Teams on a MacBook
Reviewers report Krisp becomes very resource-intensive while screen sharing, on top of ~1.4 GB of RAM at idle, slowing the Mac during calls.