Krisp Problems & Issues
AppAI Noise Cancellation & Bot-Free Meeting Note Taker
Should you use Krisp?
Try with cautionKrisp works for some teams, but users report recurring problems (score 54/100). Most reported issues: Software Crashes 1-2 Times Weekly; Lost Meeting Transcriptions; Krisp Charged Me Without Notice - Auto-Renewal Complaints. Not a good fit for: Users needing reliable transcription; Budget-conscious individuals. Users most often switch to NVIDIA Broadcast, Otter.ai, Fathom.
Top problems
- Software Crashes 1-2 Times Weekly
- Lost Meeting Transcriptions
- Krisp Charged Me Without Notice - Auto-Renewal Complaints
Good for
- Remote workers in noisy home environments
- Gamers and Discord users
Avoid if you are
- Users needing reliable transcription
- Budget-conscious individuals
Common alternatives: NVIDIA Broadcast, Otter.ai, Fathom
Score breakdown
Noise cancellation is still best-in-class and works with any mic including Bluetooth, but the 2026 pricing (Core $8-16, Advanced $15-30) has no permanent free plan on the pricing page, Trustpilot (3.0/5) keeps reporting surprise renewals and refused refunds, and Mac users report ~1.4 GB memory use and a hard-to-remove, auto-starting app.
Overview
Krisp is an AI app that removes background noise and echo from calls in any app (Zoom, Teams, Meet, Discord, Slack) by acting as a virtual microphone and speaker. Its 'Meeting AI' plans add a bot-free note taker with transcripts, recordings, AI summaries and accent conversion. It now also sells Call Center AI and developer SDKs.
Krisp Not Working? Common Errors & Fixes
Step-by-step fixes for the errors users hit most.
Krisp Microphone Not Showing in Zoom or Teams
Krisp Microphone is a virtual device that only exists while the Krisp app is running. Start Krisp, then fully restart the meeting app and select Krisp Microphone in its audio settings.
Discord Krisp Noise Suppression Not Working
Discord's built-in Krisp turns itself off when the CPU is overloaded and is missing in the browser version. Re-enable it in Voice & Video, close heavy apps, and use the desktop app.
Krisp Making Voice Sound Robotic or Cutting Out
Heavy noise suppression can eat parts of your voice. Switch to a lighter noise cancellation mode, stop stacking two noise suppressors, and make sure Krisp is processing the right mic.
People Can't Hear Me When Krisp Is On
Usually the call app is not using Krisp Microphone, Krisp's mic source is wrong, or Krisp's audio stalls after a while. Re-select the devices; if it stops after 15-30 minutes, restart the meeting app.
Krisp With AirPods or Bluetooth Headset Sounds Bad
Krisp supports Bluetooth, but the headset switches to mono and Krisp caps speaker audio at 16 kHz while the mic is active. Select the headset inside Krisp and use Krisp devices in the call app; on Windows use the Hands-Free AG Audio device.
Krisp High Memory and CPU Usage on Mac
Users report Krisp using ~1.4 GB of RAM even on standby and heavy load during Teams screen sharing. Turn off the note taker if you don't need it, use the Balanced mode, and quit Krisp between calls.
Krisp Meeting Notes or Transcript Not Generated
Notes are only created if Krisp actually captured the meeting audio. Check Automatic Activation for the note taker, make sure the call app uses Krisp Microphone/Speaker, and start recording manually for important meetings.
How to Uninstall Krisp Completely (Keeps Starting at Login)
Krisp installs virtual audio drivers and relaunches at login, so dragging it to the Trash isn't enough. Quit it, run the Krisp Uninstaller (Mac) or remove it in Windows Apps, then restart.
Krisp Charged Me After Cancelling - How to Cancel and Get a Refund
Krisp's 'cancel' button is called Downgrade, and annual plans renew without a reminder. Downgrade in Settings > Billing before the renewal date and email support@krisp.ai right away about unexpected charges.
Krisp Echo on Calls - Others Hear Themselves
Echo comes from your speakers leaking into your mic. Select Krisp Speaker as the output in your call app and turn on Krisp's echo cancellation, or wear headphones.
Signals & Issues
Patterns extracted from real user feedback — not raw reviews.
Users report poor transcription reliability, with one user noting that of 9 meetings using Krisp, only 3 kept their transcriptions. Meetings appear to be lost entirely with no way to recover them. For users relying on transcripts for work documentation, this data loss is devastating.
Users report the software crashes about 1-2 times per week, causing interruptions during important calls. Many encounter bugs that cause the software to crash unexpectedly or files to become corrupted. For remote workers relying on Krisp for every meeting, this unreliability is a serious concern.
Some users report Krisp 'randomly destroys' their M1 MacBook, requiring force quit to get the computer back to normal. The app can cause severe performance degradation on Apple Silicon Macs, making the system unresponsive.
A June 2026 review reports glitches, audio artifacts and worse transcripts after an update; others say they cannot choose which meeting gets recorded or lose access to their own calls and are told to request access.
Aggressive suppression can make voices sound robotic, tunnel-like or clipped; a June 2026 reviewer says it filters out 's' and 'sh' sounds. Discord community threads report the same robotic or cut-out voice with Discord's Krisp toggle.
Users report voice cutting out and sometimes not picking up anything at all since recent updates. The noise cancellation becomes so aggressive it removes the speaker's voice along with the background noise.
Recent Trustpilot reviews (May-Jul 2026) describe Krisp using about 1.4 GB of RAM on a Mac even on standby and being very resource-heavy while screen sharing in Teams. Long sessions can cause choppy audio, and Discord's built-in Krisp switches itself off when CPU is overloaded.
Krisp falls short in very loud environments like construction zones or busy restaurants. While it handles moderate background noise well, extreme noise levels still come through, defeating the purpose for users in chaotic environments.
The transcription and note-taking features are described as 'spotty at best,' often missing critical information from meetings. Users needing accurate transcripts must still take manual notes or use a dedicated transcription service.
Krisp works with Bluetooth headsets and AirPods, but once the headset mic is in use the audio switches to mono and Krisp caps speaker quality at 16 kHz, even on devices that support HD voice. On Windows you must pick the 'Hands-Free AG Audio' version of the device for both mic and speaker or calls misbehave.
Reviewers in 2025-2026 call Krisp intrusive: it relaunches at login, a bundled calendar component loaded at Windows startup with no off switch, and removing it fully needs the separate Krisp Uninstaller because it installs virtual audio drivers.
Users report poor customer support, struggling with slow response times and issues regarding billing and feature reliability. Some users wait days or weeks for responses to critical issues, leaving problems unresolved for extended periods.
The most common 2025-2026 Trustpilot complaint: annual plans renew with no reminder email, charges appear after users thought they cancelled, and some refunds or prorations are refused. Some reviewers did get refunds after contacting support@krisp.ai, so outcomes vary.
Multiple users report being refused refunds for year-long subscriptions they never used, even after trying to cancel for months. One user was charged a 6€ fee on refunds that Krisp refused to explain. The refund policy appears stricter than advertised.
Core costs $8/user/month billed annually or $16 month-to-month; Advanced is $15 annually or $30 monthly. Users who only want noise cancellation question paying a meeting-AI subscription when Zoom, Teams and Discord include free noise suppression.
The 2026 pricing page lists a 7-day free trial (no card) followed by Core and Advanced paid plans; the old 60-minute-per-day free tier is no longer shown. Users on Trustpilot say the 'free' app turned paid, while Krisp replies that a free tier still exists - the limits are no longer published.
In 2025 several AppSumo lifetime-deal buyers said their 'Pro' plan now only gets free-plan features. Krisp's founder replied the deal only ever covered noise cancellation (still unlimited) and offered a discounted upgrade for the AI meeting features, which reviewers rejected.
What Users Love
Superior Noise Cancellation Quality
When it works properly, Krisp's noise suppression is excellent - over 40dB reduction makes loud background conversations and traffic noise virtually inaudible. Users consistently praise the core noise cancellation technology.
Works Across All Communication Apps
Krisp integrates with virtually any app that uses audio - Zoom, Teams, Discord, Slack, phone calls. This universal compatibility means one tool covers all communication needs.
Easy Setup and Simple Interface
Getting started with Krisp is straightforward - install, select it as your audio device, and it works. The interface is minimal and doesn't require constant adjustment or configuration.
Bidirectional Noise Cancellation
Krisp removes noise from both your microphone and incoming audio. This means you won't hear background noise from other participants either, creating cleaner calls on both ends.
AI Meeting Notes and Transcription
Beyond noise cancellation, Krisp offers AI-powered meeting transcription and summaries. Users can capture key points and action items automatically without switching to a separate tool.
Multilingual Transcription Support
The Pro plan supports transcription and summaries in over 16 languages, making it useful for international teams with multilingual meetings.
Pricing Plans
Users: 1 user
- ✓7 days of premium features
- ✓Unlimited noise cancellation
- ✓Unlimited AI notes, transcripts and recording
- ✓No credit card required
Limitations: Limited accent conversion; trial only
Users: Per user
Storage: 10 GB
- ✓Unlimited noise cancellation
- ✓Unlimited bot-free AI note taker
- ✓Multilingual transcripts and AI chat
- ✓Accent conversion 1 hr/day
- ✓Integrations: HubSpot, Slack, Notion, Zapier, Teams, API, MCP
- ✓Mobile app
Limitations: 10 GB storage; no Salesforce integration or admin controls
Users: Per user
Storage: 60 GB
- ✓Everything in Core
- ✓Accent conversion 4 hrs/day speaking, unlimited listening
- ✓Manager view and deal grouping
- ✓Salesforce and ConnectWise integrations
- ✓Team webhooks and admin controls
Limitations: No SSO/SCIM
Users: Custom
Storage: Unlimited
- ✓Everything in Advanced
- ✓SSO/SCIM
- ✓SOC2 report, HIPAA, BAA (100+ seats)
- ✓Data center choice
- ✓On-device private transcription
- ✓Dedicated account manager
Limitations: Contact sales
Features
Core Features
- Background Noise Cancellation
40dB+ suppression
- Bidirectional Noise Removal
Both incoming and outgoing
- Echo Cancellation
Via Krisp Speaker / settings toggle
Integrations
- Works with Any App
Zoom, Teams, Discord, etc.
AI Features
- AI Meeting Transcription
Reliability issues reported
- AI Meeting Summaries
All paid plans and trial
- Multilingual Transcription
16+ languages, Pro plan
- Custom Vocabularies
- Bot-Free Note Taker
Records on-device, no bot joins the call
- Accent Conversion
1 hr/day on Core, 4 hrs/day on Advanced
Hardware
- USB Headset Support
Any headset or mic works; USB not required
- Bluetooth Support
Works, but mono audio and 16 kHz speaker cap when the headset mic is used
- 3.5mm Jack Support
Works with any microphone Krisp can select as input
- Mac M1/M2 Support
Some users report issues
Business
- Team Management
All paid plans; admin controls on Advanced
Security
- SSO
Enterprise plan only
Who Should Use This?
Good Fit
Remote workers in noisy home environments
Core noise cancellation is excellent for drowning out typical household noise - kids, pets, neighbors. If your main need is cleaner audio on calls, Krisp delivers well.
Gamers and Discord users
Popular among gamers for eliminating keyboard and background noise during voice chat. Discord integration works well, though Krisp can auto-disable during high CPU usage.
Neutral
AirPods and Bluetooth headset users
Krisp does work with Bluetooth, but the headset drops to mono and speaker audio is capped at 16 kHz while the mic is active. Fine for calls, noticeably worse for listening quality.
Field workers in extremely loud environments
Works great for moderate noise but falls short in very loud environments like construction sites or busy restaurants. Extreme noise still bleeds through.
M1/M2 Mac users
Some users report severe performance issues on Apple Silicon Macs requiring force quit. Works fine for many, but test thoroughly before committing to a paid plan.
Teams needing meeting intelligence
Business plan adds team features, but dedicated tools like Otter.ai or Fireflies.ai offer more robust meeting intelligence. Krisp is best for noise cancellation with AI notes as a bonus.
Avoid
Users needing reliable transcription
Transcription features are 'spotty at best' - users report meetings disappearing (only 3 of 9 kept). For critical documentation, use a dedicated transcription service.
Budget-conscious individuals
Core is $8/month billed yearly or $16 monthly, and there is no clearly published free tier anymore. Zoom, Teams and Discord's built-in noise suppression or NVIDIA Broadcast cost nothing.
Regret Patterns
Common buyer's remorse scenarios reported by users.
Users discover unexpected charges on their cards because Krisp stopped sending renewal notifications. By the time they notice, they're locked into another year with refunds refused.
Users rely on Krisp for meeting documentation only to discover transcripts randomly disappear. One user lost 6 of 9 meeting transcripts with no recovery option.
Users route AirPods or Bluetooth headsets through Krisp and find call audio turns mono and low-fidelity, because Bluetooth uses its headset profile and Krisp caps speaker audio at 16 kHz.
Users who installed Krisp as a free noise canceller find the pricing page now offers only a 7-day trial before Core or Advanced, and feel the free product was taken away.
Apple Silicon Mac users experience Krisp causing system freezes requiring force quit. The app that was supposed to improve calls ends up making the entire computer unresponsive.
Users cancel subscription through settings but continue being charged. When contacting support for refunds, they face delays and refusals, with some charged unexplained fees.
Krisp starts with the computer, added a calendar component and calendar events some users never asked for, and needs a separate uninstaller to remove its audio drivers.
When It Breaks Down
Scenarios where this product tends to fail users.
Krisp works, but the headset drops to mono and speaker audio is capped at 16 kHz while the mic is active. On Windows, choosing the stereo instead of 'Hands-Free AG Audio' device breaks calls.
While excellent for moderate noise, Krisp falls short in very loud environments. Construction noise, busy restaurants, and similar extreme situations still bleed through.
Transcription reliability is poor - users report losing most meeting transcripts with no recovery option. For important meetings needing documentation, use a dedicated transcription service.
Some Apple Silicon Mac users experience severe performance degradation requiring force quit. Extended use can make the entire system unresponsive, defeating productivity gains.
The pricing page only lists a 7-day trial before paid plans, so users who expected a free noise canceller have to pay $8-16/month to keep using it.
Cancellation process is problematic - users report continued charges after cancellation and refused refunds. Billing disputes require extensive back-and-forth with support.
Reviewers report Krisp becomes very resource-intensive while screen sharing, on top of ~1.4 GB of RAM at idle, slowing the Mac during calls.
Alternatives Users Switch To
NVIDIA Broadcast
8x mentionedUsers with NVIDIA RTX GPUs switch for free, hardware-accelerated noise cancellation. Uses GPU tensor cores instead of CPU, zero subscription cost. Trade-off: requires RTX graphics card.
Otter.ai
7x mentionedTeams prioritizing transcription switch for Otter's real-time capabilities. Better transcription accuracy and more robust meeting notes. Trade-off: no noise cancellation feature.
Fathom
6x mentionedBudget-conscious users switch for Fathom's free AI meeting notes with unlimited recordings. Better transcription reliability than Krisp's spotty performance. Trade-off: focused on transcription, no noise cancellation.
Zoom
6x mentionedZoom users realize the built-in noise suppression is 'good enough' and cancel Krisp subscriptions. Zero additional cost, no extra app to manage. Trade-off: not as powerful as Krisp's dedicated solution.
tl;dv
5x mentionedTeams wanting multi-meeting intelligence switch for cross-conversation insights. Better for tracking themes across meetings. Trade-off: own accuracy issues, no noise cancellation.
Fireflies.ai
5x mentionedSales teams switch for deeper CRM integration and conversation intelligence. Better for revenue teams tracking customer interactions. Trade-off: no noise cancellation, BIPA lawsuit concerns.
Frequently Asked Questions
See how Krisp compares in our Best Noise Cancellation Software rankings, or calculate costs with our Budget Calculator.
Work at Krisp or spotted something outdated? Suggest a correction — we verify every change against public sources. See our methodology.