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Browse all analyzed products with real user feedback patterns.
Browse all analyzed products with real user feedback patterns.
Noise Cancellation & AI Meeting Assistant
Krisp excels at noise cancellation (40dB+ suppression) and works across all apps. However, stability issues (crashes, M1 problems), USB-only headset support, poor transcription reliability, and billing complaints significantly hurt the experience. Best for users specifically needing noise cancellation, not as a meeting intelligence platform.
Krisp is an AI-powered noise cancellation app that removes background noise from calls. It also offers meeting transcription, AI summaries, and note-taking. Works across Zoom, Teams, Discord, and other communication apps.
Patterns extracted from real user feedback — not raw reviews.
Users report poor transcription reliability, with one user noting that of 9 meetings using Krisp, only 3 kept their transcriptions. Meetings appear to be lost entirely with no way to recover them. For users relying on transcripts for work documentation, this data loss is devastating.
Users report the software crashes about 1-2 times per week, causing interruptions during important calls. Many encounter bugs that cause the software to crash unexpectedly or files to become corrupted. For remote workers relying on Krisp for every meeting, this unreliability is a serious concern.
Some users report Krisp 'randomly destroys' their M1 MacBook, requiring force quit to get the computer back to normal. The app can cause severe performance degradation on Apple Silicon Macs, making the system unresponsive.
Extreme noise suppression can make voices sound robotic or clipped. Users describe the audio as sounding like you're in a tunnel, making conversations sound unnatural. The tradeoff between noise reduction and voice quality is not well balanced.
Users report voice cutting out and sometimes not picking up anything at all since recent updates. The noise cancellation becomes so aggressive it removes the speaker's voice along with the background noise.
If left running for extended periods, Krisp can cause CPU spikes, excess RAM usage, and auto-disable unexpectedly. Users experience slow performance and audio choppiness due to these resource demands. The app may turn off mid-call without warning.
Krisp falls short in very loud environments like construction zones or busy restaurants. While it handles moderate background noise well, extreme noise levels still come through, defeating the purpose for users in chaotic environments.
The background noise remover only works with USB headsets. Bluetooth devices and 3.5mm jack headphones are not supported. This severely limits who can actually use Krisp effectively, excluding users with wireless earbuds or standard headphones.
The transcription and note-taking features are described as 'spotty at best,' often missing critical information from meetings. Users needing accurate transcripts must still take manual notes or use a dedicated transcription service.
Users report poor customer support, struggling with slow response times and issues regarding billing and feature reliability. Some users wait days or weeks for responses to critical issues, leaving problems unresolved for extended periods.
Krisp stopped sending renewal notifications and receipts, charging cards without warning. When customers discover unexpected charges and contact support, they admit to this practice but refuse refunds. Auto-renewals trigger even after users believe they've cancelled.
Multiple users report being refused refunds for year-long subscriptions they never used, even after trying to cancel for months. One user was charged a 6€ fee on refunds that Krisp refused to explain. The refund policy appears stricter than advertised.
At $8-16/month, Krisp is expensive for individual users, especially in regions where currency conversion makes it significantly more costly. Users question whether noise cancellation alone justifies ongoing subscription costs.
The free plan limits noise cancellation to 60 minutes per day, which isn't enough for users with multiple meetings. Once the limit is reached, calls revert to no noise cancellation. Power users hit this limit within their first meeting.
Superior Noise Cancellation Quality
When it works properly, Krisp's noise suppression is excellent - over 40dB reduction makes loud background conversations and traffic noise virtually inaudible. Users consistently praise the core noise cancellation technology.
Works Across All Communication Apps
Krisp integrates with virtually any app that uses audio - Zoom, Teams, Discord, Slack, phone calls. This universal compatibility means one tool covers all communication needs.
Easy Setup and Simple Interface
Getting started with Krisp is straightforward - install, select it as your audio device, and it works. The interface is minimal and doesn't require constant adjustment or configuration.
Bidirectional Noise Cancellation
Krisp removes noise from both your microphone and incoming audio. This means you won't hear background noise from other participants either, creating cleaner calls on both ends.
AI Meeting Notes and Transcription
Beyond noise cancellation, Krisp offers AI-powered meeting transcription and summaries. Users can capture key points and action items automatically without switching to a separate tool.
Multilingual Transcription Support
The Pro plan supports transcription and summaries in over 16 languages, making it useful for international teams with multilingual meetings.
Users: 1 user
Storage: 7-day history
Limitations: No unlimited noise cancellation, limited AI features, no team features
Users: 1 user
Storage: Unlimited
Limitations: No team features, no admin controls
Users: Per seat
Storage: Unlimited
Limitations: Advanced security features require Enterprise plan
Users: Custom
Storage: Custom
Limitations: Contact sales for pricing
40dB+ suppression
Both incoming and outgoing
Zoom, Teams, Discord, etc.
Reliability issues reported
Pro plan only
16+ languages, Pro plan
Pro plan only
Not supported
Not supported
Some users report issues
Business plan only
Business plan only
Remote workers in noisy home environments
Core noise cancellation is excellent for drowning out typical household noise - kids, pets, neighbors. If your main need is cleaner audio on calls, Krisp delivers well.
Gamers and Discord users
Popular among gamers for eliminating keyboard and background noise during voice chat. Discord integration works well, though Krisp can auto-disable during high CPU usage.
Field workers in extremely loud environments
Works great for moderate noise but falls short in very loud environments like construction sites or busy restaurants. Extreme noise still bleeds through.
M1/M2 Mac users
Some users report severe performance issues on Apple Silicon Macs requiring force quit. Works fine for many, but test thoroughly before committing to a paid plan.
Teams needing meeting intelligence
Business plan adds team features, but dedicated tools like Otter.ai or Fireflies.ai offer more robust meeting intelligence. Krisp is best for noise cancellation with AI notes as a bonus.
Professionals using Bluetooth headphones
Krisp's noise cancellation only works with USB headsets. Bluetooth devices and 3.5mm jack headphones are not supported. If you prefer wireless audio, look elsewhere.
Users needing reliable transcription
Transcription features are 'spotty at best' - users report meetings disappearing (only 3 of 9 kept). For critical documentation, use a dedicated transcription service.
Budget-conscious individuals
At $8-16/month, Krisp is expensive for what it offers. Built-in noise cancellation in Zoom/Teams or free alternatives like NVIDIA Broadcast may suffice for casual users.
Common buyer's remorse scenarios reported by users.
Users discover unexpected charges on their cards because Krisp stopped sending renewal notifications. By the time they notice, they're locked into another year with refunds refused.
Users rely on Krisp for meeting documentation only to discover transcripts randomly disappear. One user lost 6 of 9 meeting transcripts with no recovery option.
Users subscribe expecting noise cancellation on their wireless earbuds or headphones, only to discover Krisp only supports USB headsets. No workaround available.
Free tier users hit the 60-minute daily limit partway through their first long meeting. Noise cancellation turns off mid-call with no warning, leaving them unprepared.
Apple Silicon Mac users experience Krisp causing system freezes requiring force quit. The app that was supposed to improve calls ends up making the entire computer unresponsive.
Users cancel subscription through settings but continue being charged. When contacting support for refunds, they face delays and refusals, with some charged unexplained fees.
Scenarios where this product tends to fail users.
Krisp's noise cancellation only works with USB headsets. Users with AirPods, wireless earbuds, or standard wired headphones cannot use the core feature at all.
While excellent for moderate noise, Krisp falls short in very loud environments. Construction noise, busy restaurants, and similar extreme situations still bleed through.
Transcription reliability is poor - users report losing most meeting transcripts with no recovery option. For important meetings needing documentation, use a dedicated transcription service.
Some Apple Silicon Mac users experience severe performance degradation requiring force quit. Extended use can make the entire system unresponsive, defeating productivity gains.
Free tier's 60-minute daily limit is exhausted during a single long meeting. Noise cancellation stops mid-call, and power users hit this limit before lunch.
Cancellation process is problematic - users report continued charges after cancellation and refused refunds. Billing disputes require extensive back-and-forth with support.
NVIDIA Broadcast
8x mentionedUsers with NVIDIA RTX GPUs switch for free, hardware-accelerated noise cancellation. Uses GPU tensor cores instead of CPU, zero subscription cost. Trade-off: requires RTX graphics card.
Otter.ai
7x mentionedTeams prioritizing transcription switch for Otter's real-time capabilities. Better transcription accuracy and more robust meeting notes. Trade-off: no noise cancellation feature.
Fathom
6x mentionedBudget-conscious users switch for Fathom's free AI meeting notes with unlimited recordings. Better transcription reliability than Krisp's spotty performance. Trade-off: focused on transcription, no noise cancellation.
Zoom Built-in Noise Suppression
6x mentionedZoom users realize the built-in noise suppression is 'good enough' and cancel Krisp subscriptions. Zero additional cost, no extra app to manage. Trade-off: not as powerful as Krisp's dedicated solution.
tl;dv
5x mentionedTeams wanting multi-meeting intelligence switch for cross-conversation insights. Better for tracking themes across meetings. Trade-off: own accuracy issues, no noise cancellation.
Fireflies.ai
5x mentionedSales teams switch for deeper CRM integration and conversation intelligence. Better for revenue teams tracking customer interactions. Trade-off: no noise cancellation, BIPA lawsuit concerns.
See how Krisp compares in our Best Noise Cancellation Software rankings, or calculate costs with our Budget Calculator.