LanguageTool Not Working in Word

How to fix it

// try these in order, the most common fix is first

1. FIX 1Install all Windows and Word updates

   Copy steps
   1. 01Windows: Settings > Windows Update > Check for updates
   2. 02Word: File > Account > Update Options > Update Now
   3. 03Restart Word
   Did this fix it? Yes No

2. FIX 2Check the blank (white) add-in screen

   Copy steps
   1. 01Confirm you have a working internet connection
   2. 02Open another add-in (LanguageTool support suggests Adobe Sign) to see whether add-ins load at all
   3. 03If other add-ins work, contact LanguageTool support with your Word version
   Did this fix it? Yes No

3. FIX 3Switch to Print Layout on Mac

   Copy steps
   1. 01In Word click View > Print Layout
   2. 02LanguageTool does not detect errors in Draft or Outline view
   Did this fix it? Yes No

4. FIX 4Remove and reinstall the add-in

   Copy steps
   1. 01In Word open Home > Add-ins (or Insert > Get Add-ins) > My Add-ins
   2. 02Remove LanguageTool
   3. 03Restart Word and add LanguageTool again from the store
   4. 04On Mac, removing it this way also stops repeated Office subscription prompts
   Did this fix it? Yes No

Symptoms

Clicking a correction does nothing, the add-in start screen is white, suggestions refer to a different line, no errors detected, or repeated Office subscription prompts on Mac.

Why it happens

• C-01Bugs in the add-in update (version 1.0.1.0 on Windows)
• C-02Outdated Windows or Word
• C-03Document in Draft or Outline view on Mac
• C-04No internet connection (checking runs on LanguageTool's servers)

// this guide also covers

• languagetool word add-in not working
• languagetool word mac not working
• languagetool add-in white screen

The same problem in other apps

All integrations, automations & extensions guides →

• Grammarly Not Working in Google Docs (Grammarly)
• QuillBot Chrome Extension Not Working (QuillBot)
• ProWritingAid Not Working in Google Docs (ProWritingAid)

Other LanguageTool errors

• LanguageTool Extension Stopped Working (Upgrade Required)
• LanguageTool Not Working in Google Docs
• LanguageTool Detects the Wrong Language
• LanguageTool Slow and Using High Memory in Firefox
• LanguageTool Not Working in Overleaf
• LanguageTool Not Working in Chrome
• LanguageTool Text Too Long (Character Limit)
• LanguageTool Self-Hosted Server Setup (Use the Extension Free)