// troubleshooting guide · prowritingaid

ProWritingAid Not Working in Google Docs

Status
Workaround available
platforms:
Chrome, Edge (Windows, macOS, ChromeOS)
updated:
November 15, 2026
reports:
4
Method
how we research
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RUNBOOK · prowritingaid/not-working-google-docs5 FIXES

// quick answer

ProWritingAid works in Google Docs only through its Chrome extension, and not in Pageless documents. Switch the doc to Pages format, make sure the extension is enabled for docs.google.com, and turn off Focus mode.

Most likely fix: Switch the document to Pages

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Switch the document to Pages

    1. 01In Google Docs open File > Page setup
    2. 02Select Pages instead of Pageless and click OK
    3. 03Reload the document
    Did this fix it?
  2. FIX 2Enable ProWritingAid on docs.google.com

    1. 01Click the ProWritingAid icon in Chrome's toolbar
    2. 02Turn on 'Enable ProWritingAid on docs.google.com'
    3. 03If you disabled it temporarily, close and reopen Google Docs
    Did this fix it?
  3. FIX 3Turn off Focus mode

    1. 01If the ProWritingAid menu icon shows a closed eye, click it to leave Focus mode
    Did this fix it?
  4. FIX 4Use Chrome with the latest extension

    1. 01Install the extension from prowritingaid.com/extension/chrome
    2. 02Edge may work but isn't guaranteed
    Did this fix it?
  5. FIX 5Clear cache and cookies

    1. 01Chrome > Settings > Privacy and security > Delete browsing data
    2. 02Clear cookies and cached files, then sign in to ProWritingAid and Google Docs again
    Did this fix it?

Symptoms

No underlines in Google Docs, the panel says 'Begin typing to activate ProWritingAid', or Premium features show as locked.

Why it happens

  • C-01Document is in Pageless format (unsupported)
  • C-02Extension disabled for docs.google.com
  • C-03Focus mode on (closed-eye icon)
  • C-04Using a browser other than Chrome
  • C-05Google account email differs from the ProWritingAid Premium email
  • C-06Corrupted browser cache or cookies

// this guide also covers

  • prowritingaid not working in google docs
  • prowritingaid google docs
  • prowritingaid begin typing to activate
  • prowritingaid google docs pageless

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