// troubleshooting guide · prowritingaid

ProWritingAid Chrome Extension Not Working

Status
Workaround available
platforms:
Chrome, Edge
updated:
November 15, 2026
reports:
3
Method
how we research
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RUNBOOK · prowritingaid/chrome-extension-not-working4 FIXES

// quick answer

If the extension shows no suggestions, check the site is supported, update Chrome and the extension, allow third-party cookies, then remove and reinstall it.

Most likely fix: Check the site is supported

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Check the site is supported

    1. 01ProWritingAid doesn't run on non-writing sites like Google Search
    2. 02Compare against 'What apps and websites are compatible with ProWritingAid?' in the help center
    Did this fix it?
  2. FIX 2Update Chrome and the extension

    1. 01Chrome menu > Help > About Google Chrome to update
    2. 02Click the extensions icon > three dots next to ProWritingAid > Manage extension to see your version
    3. 03Compare with the version in the Chrome Web Store Details section and update if older
    Did this fix it?
  3. FIX 3Allow third-party cookies

    1. 01Chrome Settings > Privacy and security > Third-party cookies
    2. 02Select Allow third-party cookies (or add an exception for prowritingaid.com)
    Did this fix it?
  4. FIX 4Reinstall the extension

    1. 01Extensions icon > three dots next to ProWritingAid > Remove from Chrome
    2. 02Reinstall from prowritingaid.com/extension/chrome and sign in again
    Did this fix it?

Symptoms

The icon is grey or pink but nothing gets underlined, or the suggestion window stops after one or two errors.

Why it happens

  • C-01Site isn't a supported writing site (Google Search, YouTube and others aren't supported)
  • C-02Outdated Chrome or extension version
  • C-03Third-party cookies blocked
  • C-04Damaged installation
  • C-05Site disabled in the extension settings

// this guide also covers

  • prowritingaid chrome extension not working
  • prowritingaid extension not showing suggestions
  • prowritingaid not underlining

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